Caribbean Isle Apartamentos

every year this place has gone downhill the past two summers they decide to completely redo their pools. we have had our water heater explode leaving our floor sunk in. the roof has cracks in it, the windows have gaps. stains in the roof from leaks. you pay for parking that is not assigned and the road is filled with potholes that will cause damage to your car. roaches and ants are also very welcome in all the units. the "valet" trash service is an absolute joke. do not let the nice pictures... they post fool you. Lee mas

We have lived here for 3 years and have had constant issues!
When we moved in all the outlets were loose, then our water heater exploded and flooded our whole apartment and flooded our neighbors below us their whole ceiling fell in on them. After that our carpet smelled so bad we had to fight maintenance to replace our carpet. We had to go into the office and have a meeting to get them to do it. Constant issues with electrical! so much so that it broke our TV. we went and bought a new TV not... knowing that the electrical popped it. We hooked up our brand new VIZIO and 5 minutes later it popped that one too! We had maintenance come and they found the issue within the outlet. Maintenance is the only good thing about this place, they will fix what they can in the moment, sometimes you will have to wait if they don't have the part they need. There are bats and roaches in these buildings!! Pest control does not come out and spray even though you pay for it. They will ONLY come out if you request it and they will come and spray quickly. We had pest control come out all the time, they would come, spray and we would have roaches that night in our laundry room. DISGUSTING!!! Our grass is completely dead because they refuse to fix our sprinklers! I have put countless work orders in for them to fix the sprinklers, but they haven't. You also pay for garden/lawn maintenance, but they don't come around often. They don't even mow our grass because it's so dead it doesn't grow. They will raise your rent every year and make demands on what you can have outside your door. DO NOT RECOMMEND!!! Lee mas

Only care about exterior, interior is falling apart, staff is beyond awful and lack true compassion, rent is way too high, several people receive $1000+ in charges when they leave here

These apartments are not taken care or at all. Everything is outdated with appliances that look like that come from the 80s. Everything is cheap and breaks easily in the apartment, they don’t fix anything and refuse to replace items. So many bugs even though they charge for pest control.

I stayed here between 2013 and 2016 and have documented evidence of it, including photos and videos. I had many maintenance issues including AC problems that were never resolved, broken leaky fridge appliances, and clogged dryer vents that took months to clean. We also had rats in our wall which came out through a hole they chewed in our wall.