Cortland on Orange

Thank you for taking the time to share your experience with us. We take each resident’s concern very seriously and want to ensure that all of your feedback is addressed.

Regarding the elevator, it recently experienced an unexpected breakdown. We... immediately ordered the necessary part to repair it and are waiting on the vendor to install it as soon as it arrives. We understand this situation can be inconvenient, which is why we want to remind you that there are three other elevators in the building currently available for use.

At Cortland on Orange, we strive to ensure that every resident feels valued and is met with professionalism from all of our team members. For community access, we utilize ButterflyMX, which provides secure entry for guests and deliveries. The guest parking area is located on the first floor and remains ungated for easier access, while resident parking spaces are secured beyond the gated section for additional protection.

In regard to the fire alarm system, please know that activations can occur for several safety-related reasons. These include not only active fires but also sprinkler system malfunctions or device tampering. We want to assure you that all of our fire systems are fully compliant and regularly tested to maintain the highest safety standards for our residents.

We truly value your feedback and appreciate your patience and understanding as we continue to make improvements throughout the community. Please don’t hesitate to reach out to us if you’d like to discuss any of these items further — we’re always here to help.

-The Cortland on Orange team Lee mas

Thank you for taking the time to share your experience with us! We truly appreciate you calling Cortland on Orange home. Don’t forget—you can refer a friend! After all, nothing makes a community stronger than living alongside the people you know and... love. Lee mas