22/1/26
READ BEFORE YOU RENT (roaches, illegal charges, toxic mold)
My husband, my dog and I were living in this apartment for a while, and had concerns regarding mold in our unit. We brought it up to them in July of 2025, saying there was mold in the closet. Their maintenance guy came by, and assured me it was not mold. He told me it was a water stain and he would come fix it. No testing was done, nothing was checked. He then asked me if I had any bleach to help clean the area! And he proceeded to wipe the MOLD all over my closet! He painted over it with dry... wall, and they called it good. A week after this, I was experiencing extreme itching all over my body to the point my legs were severely bruised because of how bad I was itching. All my clothes went back in that closet where he wiped TOXIC mold everywhere. After a few months, the blackness of the mold was obviously back and visible again from where he painted over it. We mentioned the mold to them again, and they said “oh we know where this is coming from, we will handle it” then we heard nothing. We e mailed them again asking about the mold, and they told us they were gonna fix the AC. The AC was not our issue at this point. We then hired our own private professionally licensed mold inspector to run tests. THE AIR TEST AND SWAB TEST CAME BACK POSITIVE FOR STACHYBOTRYS, AKA TOXIC BLACK MOLD. We e mailed Depot management with all the information we received from the inspection and gave them a 7 day notice to fix the issue. They did not respond for days. Then they sent people to fix the AC. Then, they tried to send the maintenance guy to cut out the “water stain” with just a saw! This would have caused the mold spores to spread all over the closet and in our small studio apartment where all of my belongings have to go! I also have asthma, and was already dealing with skin irritation! This is not the proper way to remove black mold, there are requirements! We asked them to please bring anyone to help take the black mold out properly and they never answered us in regards to mold. They never mentioned the word mold! After they did nothing, we stood by our 7 day notice and left our uninhabitable apartment. Now, they’re trying to charge us $4,000! Because of their mistake! What they did and are doing is ILLEGAL!! DO NOT RENT HERE! Other issues we dealt with are the microwave not working and them NEVER fixing it. Our windows covered in algae and ROACHES! I had to get my own extermination kit and try to fix the issue myself! These people do not care about their residents!
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