25/7/23
A lot of apartment problems found after move in - apartment not ready and not job done
Very expensive and a lot of paperwork to move to a unit with a lot of issues. The washer/dryer not working at all after try all cycles and dryer cycles options. The washer does not squeeze the clothes at all + not hot steam water/dryer is not drying the clothes in all the cycles. Refrigerator: Lightbulb loose hanging. Mold on wall inside the washer, dryer and heater closet. Living Room: Vertical Blinds don't close properly, broken Master Bedroom - Vertical blinds does not close properly, missing... some vertical parts after modified. Master Bedroom - The closet is incomplete missing shelves to hang the clothes, etc. Other Bedroom - Need a closet replacement too weak and twisted the one that is not working and resist clothes or anything on shelves
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Administrador de la propiedad en Alexander Pointe respondió a esta revisión
Thank you for sharing your feedback, Andres. We are sorry to hear that your experience with Alexander Pointe Apartments has not met your expectations. We take all concerns seriously and would like to address the issues you have mentioned. Please... reach out to us at 904-272-2223 or alexanderpointe@zrsmanagement.com at your earliest convenience so that we can work towards resolving these concerns. We appreciate your residency and hope to improve your experience with us.
