MAA Heather Glen

I moved in on 9/19/2025 and immediately found two unsealed holes—one under the dishwasher and another under the bathroom sink—followed by visible roaches. I had to stop my move-in and return the next day, only to find more roaches. I reported this right away; I was told by Leonor the situation was not an emergency, that Massey would handle it in four days (Tuesday), and that “it happens.” I’ve rented multiple apartments and have never been handed keys to a home with an active infestation on day... one.
This delay has created unexpected costs (rescheduling and cleaning) and significant disruption. I was genuinely excited to move here; unfortunately, the initial condition and response have been discouraging. Lee mas

Na minha experiência como morador no MAA Heather Glen, a questão mais preocupante tem sido a grave falta de segurança. Fui vítima de dois furtos dentro do complexo, onde itens do meu veículo foram roubados no estacionamento. Os eventos foram claramente capturados em gravações de vídeo, que mostram tentativas de acesso não autorizado a vários carros, incluindo o meu.

Infelizmente, ao tentar resolver o problema com a administração do complexo, encontrei uma receptividade decepcionante. As... preocupações levantadas sobre a segurança geral foram minimizadas, destacando uma lamentável falta de empatia e responsabilidade por parte da gestão. Em nenhum momento busquei compensação financeira; meu objetivo era simplesmente garantir um ambiente seguro para todos os residentes.

Além disso, numerosos relatos e avaliações presentes online indicam que essas ocorrências são comuns, demonstrando inequivocamente a deficiência das medidas de segurança no condomínio. A repetição desses casos cresce, expondo todos nós a riscos inaceitáveis em nossa própria casa.

Dada essa situação, não me sinto mais seguro aqui e já estou arranjando uma mudança. Espero sinceramente que a administração do MAA Heather Glen tome ações imediatas e eficientes para endereçar essas preocupações sérias e legitimas. Até que essas melhorias sejam feitas, eu não recomendaria este complexo a outras famílias buscando um local seguro e protegido para morar. Lee mas

Quick and convenient move in process. Great community for families with kids. The staff was extremely professional and with a positive attitude.

Great beautiful location, easy commute to everywhere, everything! Something for everyone close by most popular places in Orlando, all the best shopping stores and dining is very good food around here. I love the tranquility of the lake pond out my door, I love that I can take my dog out for a walk around every morning and boost my mood, enjoying peacefully. airy apartment homes, floor plans are very nice and different ones to choose from, I live in one with den that gives me natural lighting in... home with nice window and space where I can set office or other sanctuary. Also offers Smart Technology which is one of my favorite features. Great schools, amazing neighborhood for raising a family, clean community. Fast and attentive maintenance, yes ?? peace of mind around the clock and consistent upbeat in office team who I can count on. I feel safe and fulfilled, I cannot ask for better I am looking forward to many years here. I appreciate your wonderful services. Thank you immensely for all your services. Lee mas

Had really bad experience as we move. No correct inspection done before we moved as we where told to move ASAP as it was all ready and we moved even though we had a week time.
Dish washer was not fitted at all as it was new and kept it without connecting, Nails on the carpet, no vacuum done, Clothe washer/drier not cleaned, water from bath tub clogging, dark stains on the carpet which was told be new and so on.
More over its been more than a week and still not even a single fix is done in the... apartment after submitting the move in inspection sheet and regular follow up. Lee mas