Covey Homes Jennings Place

I can't lie - of course we love positive reviews, but your honesty gives us the chance to improve, so many thanks to you for taking the time to share! I'm so glad you brought this to our attention. Would you be willing to contact us at... manager@coveyhomesjenningsplace.com so we can make it right? Looking forward to hearing from you. Lee mas

Awww, thanks friend! We really appreciate your kind words about Covey Homes Jennings Place - Homes for Rent!

Hi, your review about Covey Homes Jennings Place - Homes for Rent made our day! Thanks so much for taking the time to write. We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!

Dear Savannah,

Thank you for taking the time to share your feedback. We truly value all input from our residents, as it helps us continue to improve the living experience here at Covey Homes Jennings Place. I wanted to take a moment to address a... few of the concerns mentioned in your review and provide full transparency.

Regarding your home condition at move-in: While we perform thorough inspections prior to each resident’s arrival, there are times when something may be missed. That is why we request all new residents complete a move-in inspection form, so that any issues not previously caught can be resolved promptly. Based on the form you submitted, the only concern noted was a paint splatter on the floor. If there were additional concerns, they were unfortunately not reported to our office, and therefore we were not given the opportunity to correct them.

In terms of pest control, service requests are required to be submitted for liability and tracking purposes. Our records indicate that only one request was submitted and addressed by our pest control provider. If there have been any ongoing issues, please know that we are happy to assist, and encourage you to submit a request through the Resident Portal at any time.

Concerning the pool area, our maintenance team cleans the pool each morning. That said, we do understand the challenges that come with Florida’s natural environment, and we are committed to maintaining a clean and enjoyable space. We’ve recently increased the frequency of cleanings in the pool and bathroom areas due to higher usage and resident activity. We also kindly ask that all residents dispose of their trash properly to help keep the area pleasant for everyone.

Lastly, in regard to your notice to vacate: per the lease agreement, a 60-day written notice is required. Because your notice was submitted past this window, prorated rent and a month-to-month fee were applied as outlined in the lease terms. We understand this may be frustrating, but our goal is to always be fair and consistent in applying the terms of the lease for all residents.

We always strive to communicate respectfully and professionally, and we’re sorry to hear that your recent interaction felt otherwise. Our team is here to support you, and we welcome the opportunity to address any additional concerns in person or over the phone.

Thank you again for your feedback, and we wish you the best in your future endeavors.

ERIKA SANCHEZ
Community Manager | Covey Homes Jennings Place Lee mas

Hello there! Thank you so much for your review and your feedback! We will be making sure to check the pool restrooms more frequently! We are so glad we have been able to assist and make your home a place you love to live! The Covey Homes Jennings... Place Team Lee mas