Campus Row

DO NOT LIVE HERE. IT IS AWFUL. so far we have had:

-2 floods from burst pipes, one of which they tried to make us pay for despite us not even being in that area when it burst, all to save some money. To felt as though we were guilty until proven innocent.
-My friends apartment here in a different building had a pipe burst in their ceiling that flooded their floor
-Another friend, on moving in day, found extensive mold all over her bathroom, so bad they switched her to a different unit
-We have... had multiple bug infestations, leaving me to find bugs crawling on my in my sleep, in our silverware drawer, out cabinet with out plates/bowls/cups/mugs, and dead bugs lining my bathroom walls.
-Our hot water heater broke and we had cold showers for a week an a half.
-Our washer and dryer have constant problems.
-the emergency line rarely works
-I have a mold problem in my bathroom that no matter what I try to do it won’t go away.
-A massive fly problem at one point and their is a “unfixable” gap in our front door that lets additionally bugs in (separate from the other bug infestations that can through cracks in walls, possibly vents, and windows).
-We live near one of the 3 building that burnt down, and the construction is unbearably loud. I get horrible headaches due to them and there is not much I can do. I often hear conversations, their loud music, and the banging even with airpods in on noise cancellation.

I WOULD NEVER HAVE LIVED HERE IF I KNEW HOW IT OUT BE. And from friend’s accounts, they wish they hadn’t either. My roommate is also trying to get out of his lease, with the same insane fee of around $3,250. We feel unsafe by the homeless people that come to our doors occasionally, the fire that occurred, and much much more.

Should anybody from campus row attempt to desperately de-credit our experience, which i would not be surprised by, we have a 10+ page document of evidence. I assume there will be a reply along the lines of “we are so sorry you have been dissatisfied, but everything is fine now!” After speaking with many representatives at campus row, I can assure this is not this case. Lee mas

Since the management change in 2022, life here has been so much better. I have lived here for 4 years and I am pleased with the new management and office staff. The apartments are stylish. I love the pool! Cannot wait to continue my stay here at Campus Row!

Roach infested unit, maintenance is awful, paid for renovations and got a dirty, rundown apartment

DO NOT SIGN WITH INDIGO ROW. They take advantage of college students. When we moved in, the carpets were extremely dirty. We complained and they said they would clean it but only if we moved all of our large furniture out of the apartment (after we had just moved in). We declined, and they offered us a discount on our rent that month in lieu of the carpet cleaning. However after we moved out, they charged us additional money (more than the rent discount) because the carpets were dirty!... Additionally, they straight up lied and said we didn't return our keys. Then they hounded us and stuck a debt collector on us when we refused to pay their ridiculous fees. DO NOT SIGN a lease with this shady company. Lee mas

I have lived here for almost 3 years now, and I am disappointed with staff as of recently. The new management company that has taken over is such a headache. I feel as though the staff are severely untrained and are not very helpful when I have a problem. I do like the new assistant manager that over sees the office; she is very straight forward and works with you to the best of her ability.
My one major complaint would be their irregular office hours. There are hours posted on the door, yet... most times these are not followed.
I do hope they improve this place soon. I used to love living here. Lee mas