27/8/25
Avoid!
Misleading “no-smoking” policy — apartment stank of smoke and toxic chemicals from the day I viewed it up to three weeks later. I never moved in due to the health hazard, yet they kept my deposit and prepaid rent past the legal deadline. Shady, evasive, and dishonest. Avoid.
Reseña de Apartments.com
Administrador de la propiedad en Cypress Grand respondió a esta revisión
As addressed on other review platforms, we believe this is left by the same individual that we previously responded to. We're very sorry to hear that your experience with Cypress Grand Apartments did not meet your expectations. We strive to provide a... pleasant living environment for our residents, and it's disappointing to know that we fell short in this instance for you. Since you decided to cancel your lease with us, your deposit was immediately refunded to your chosen form of payment, as promised. The refund for your application fee, commitment fee, water hook-up fee, and the prorated money is in process as of July 30, if it has not already hit your account. We take your feedback seriously and encourage you to reach out to our office directly to discuss any further concerns or questions you may have at this time, thank you.