Park at Lake Magdalene Apartments and Townhomes

Will not explain parking pass placement and will tow resident cars with no care. Only care about bottom line

Once you sign a lease they stop caring about you as a tenant!!! They ignore maintenance requests and ignore your rights as a tenant!!!!

Roaches, rats, dog poop, mold, ac problems and much much more! Do not move here!!!!!

No one picks up the phone. Maintenance requests have to be called in multiple times. System error with paying rent online causes false late payments and they refuse to remove $100 late fee

BEWARE OF RATS!!!!!!! This place is DISGUSTING, I’ve called 2 months ago about rats chewing through the walls in my kitchen and was told an exterminator was going to come out but NEVER did. We caught one rat and after calling over & over again maintence came in and put a small piece of wood to cover the opening. The rats have chewed through the wood again & STILL no Exterminator. My 6 year old daughter is terrified to fall asleep at night because she’s afraid the rats are going to come in her... room and honestly I am too. There’s also a horrible spider, roach & ant problem. They will say they’ll put you on the list for pest control but no one ever comes. & if you put a work order in it takes maintence forever to come and when they finally do come they will make up some excuse about coming back to fix it and never do but will change the work order to completed. Whenever you call the leasing office you have to call multiple times at different times of the day to MAYBE get someone to answer. They are CONSTANTLY shutting off the water without barely any notice at the most important times of the day, there have been so many times when I have to go shower at my gym before work because they shut the water off again. The AC is horrible and is constantly breaking, there have been so many times where my ac is stuck at 80+ degrees. My bike was stolen off my second floor balcony because someone cut through the screen and opened the door to take my bike & maintenance still hasn’t fixed the screen but completed the work other like always smh. This place is NOT worth it, not even as a last resort. BEWARE OF THIS PLACE!!! Please listen to all these bad reviews because everything is true, I wish I would of listened. Lee mas

I have lived here for 5 years. It didn't go well at first and I was the reason why. This is a 500+ unit complex. That is a lot of people. Sure there are other place as big but are more expensive. But dollar for dollar you won't beat this place.

Pros:
No crime
Great neighbors
Clean and well maintained grounds.
Super friendly staff*
In front of a bus stop
1 mile from everything you need.
Well maintained gym, clubhouse and pool area.
GREAT NEIGHBORS!

Cons:
It sometimes takes awhile for a... maintenance request.


Remember that * up there. this is why the only con is a con. This place was built in 1974, they have upgraded all of the units bit still things break and this a 500 unit place. If you want to live here at this rate, be patient once in a while. And here is the key to everything. When you interact with the staff, BE NICE! BE RESPECTFUL, BE COURTEOUS.

This isn't hard but it was for me at first. They are dealing with 500 units and i have seen a few people treat the staff horribly. Would you want to help someone who yells at you? NO

I promise you that the great maintenance staff is not sitting around. They work hard. Give them a break. I am being as honest as I can about this place. Roaches will show up if you are not clean, they have the bug person come every Friday. I have issues once in awhile when I SLACK OFF.

I fully recommend Park at Lake Magdalene.
Resident since 2015

Lee mas