23/1/26
Verified Renter
The property is great but we have a few things in our apartment that were overlooked to be completed and it’s causing some havoc. The master bath tub does not drain out the water and it makes it hard to shower and keep the tub clean. When we reported to the front office we were informed that this task was supposed to be done with the set of appliances that we found under the bathroom sink.
Also we have a strong odor of dog urine in the living room area and the patio. We have allergies so they... have been out of control due to the strong scent of a dog and urine.
I will say that our guy Nathan has been on it when it comes to addressing this issues, which is a wonderful thing.
Reseña de Apartments.com
Administrador de la propiedad en Sanctuary at Highland Oaks respondió a esta revisión
Thank you for sharing your experience. We apologize for the inconvenience you've faced with the bathroom and the odor issues. It's great to hear that Nathan has been helpful in addressing these concerns. We encourage you to contact our office at... 813-246-4211 or Sanctuary@willowbridgepc.com so we can further assist you.
Sincerely,
The Sanctuary at Highland Oaks Management Team















