Venice Isles Apartments

We’ve lived at Venice Isles for two years, always paying rent in full and on time. We expected a level of comfort and service consistent with what was advertised — unfortunately, the reality has been far from it.

Here are just some of the long-standing and unresolved issues we’ve experienced:

The pool has been closed for half the summer, after also being unavailable for several weeks in spring — one of the key amenities we relied on when renewing our lease.

The sinks in the community... restroom have been out of order for over a year.

Wi-Fi in the resident workspace has been non-functional for over three months, making the space unusable.

After Hurricane Milton in October 2024, the mulch in front of our unit was never replaced, leaving our patio covered daily in sand and dirt, with outdoor furniture constantly soiled.

The recycling program was discontinued, which is very important to our large family.

Pet waste is not regularly removed from the lawns, making it unsafe for children to play outside.

We’ve found rodent droppings on our patio on multiple occasions.

A particularly serious issue is the constant turnover in management:
new staff arrive every 1–2 months, and no one stays long enough to follow through on open issues. Some managers genuinely try to improve things and work late hours — often unpaid — but their hands seem tied by the system.

When it came time to renew our lease, my verbal and written questions went unanswered, and I was essentially pressured into signing a renewal without ever receiving clear updated terms or explanations.

We tried to resolve all concerns amicably and repeatedly: in-person visits, emails, and written notices — all with no lasting results. Every complaint gets lost in the shuffle of new personnel.

This review is not written out of anger, but out of necessity — to warn future tenants and hopefully prompt meaningful change. Housing is not just about walls; it’s about safety, cleanliness, and basic respect for residents. We’re still waiting for that here. Lee mas

This has been the worst experience I have ever had living somewhere. They act as though everything is put together and nice, however, its not at all. Over the last year there has been a few months where the pool has been closed for unknown reasons, they have hit us with fees we did not even know we had, because they changed providers without letting anyone know. They have continued to make it more difficult to just live. this is far from stress free living. Something is always wrong and they... take forever to fix it. The way that the apartments were built is a huge issue. There are spots on the ceiling where drywall is cracking. Major issues with the flooring and the doors. If I could do it again I wouldn't. I am beyond thrilled to be moving out after my lease ends. Lee mas

New management is ruining the community.
They send out an email today stating that anyone by the pool past 8pm will cause a lease violation.
Most stupid thing in existence. I get off work at
7:30pm in the evenings and love spending time in the pool with my family
There is also black mold though-out all the hallways that is never taken care of.
Sad the see Venice Isles falling apart

Elevator has been broken since 3/27/24. The only reason I moved here was to be on a higher floor with an elevator. Very irritated. Keep getting apologies but not getting it fixed, Makes absolutely no sense why it is taking so long.

While there were some noted problems in the past.

I am very pleased with the new manager Tina.

The new management (while only being in place for the last 6 weeks) is really trying hard to correct past issues, and have informed me of their plans to address all the issues.

The maintenance request are always answered promptly and very professionally.