22/1/26
New management ruined what was once a good community
Used to be a much better place before the recent management change. Since the new management came in, the overall experience has gone downhill fast.
Maintenance and responsiveness feel inconsistent, and complaints are often met with silence — including repeated concerns about roaches. Another ongoing issue is trash: the compactor area regularly overflows, piles build up around it, and the smell gets awful.
Amenities have also been neglected. The grills have been broken for a while, and it... doesn’t seem like the new team is in a hurry to repair them.
The worst part was move-out. I went through a long back-and-forth over charges that I disputed, asked for basic documentation (photos/invoices), and instead of a clear written response I got phone calls and pressure about collections. It turned into a complete circus that could have been avoided with transparency and professionalism.
I really wanted to leave a positive review because this place used to feel well-run — but the new management has made it frustrating and disappointing.
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