East Ridge Park

Hi there,

Thank you for sharing your feedback. We’re so glad to hear you love your apartment and the location. We understand your concern about security and want you to know that we recently transitioned to a new patrol service that began on October... 1, 2025.
If you notice any coverage issues or have specific concerns, please share the date, approximate time, and location so we can address it quickly. For urgent situations, always contact 911 first, but for non-emergencies, you may also reach out to our office or contact the patrol service directly.

If you’d like to discuss this in more detail, please email melissa.scruggs@cortland.com — our team at East Ridge Park is happy to assist and appreciates your feedback.

Warm regards,
Your East Ridge Park team Lee mas

Hi there,

Thank you for the 5-star review and for sharing your perspective. We’re glad you overall like the community, and we hear you on annual rent increases. We review pricing each year to stay competitive with the area while reinvesting in... maintenance, safety, and overall improvements.

I’d really value your specific suggestions on what would make the biggest impact for you. Please reach out to me directly at melissa.scruggs@cortland.com so we can talk through your concerns and any upcoming plans that may address them.

Warm regards,
Melissa S. & the East Ridge Park team Lee mas

Dear resident,

Thank you for sharing your feedback and for your kind words about our team! We truly appreciate your understanding and your thoughtful suggestions.

We’re always looking for ways to improve the resident experience, and we value your... input on keeping the breezeways well-lit and cleaner. We’ll make sure to share your feedback with our service team to ensure these areas are consistently maintained.

While we do not offer carpet cleaning services, we do have a vendor that you can reach out to who will charge the community rate. If you’re interested, feel free to contact us, and we’ll be happy to provide you with their information.

Your comfort and satisfaction are important to us, and we’re committed to making East Ridge Park a great place to call home. If you have any more suggestions or need assistance with anything, feel free to reach out to us directly. We’re here to help!

Thank you,
Melissa Scruggs
City Manager, East Ridge Park Lee mas

Thank you so much for sharing your experience! We’re so happy to hear that you’ve adapted well to living at East Ridge Park and that the community has brought joy to your heart. It’s wonderful to know that getting to know the children and connecting... with your neighbors has made your experience positive.

We truly value having you as part of our community, and your kind words mean a lot to us. If there’s ever anything you need, feel free to reach out. Wishing you continued happiness at East Ridge Park!
Melissa S.
City Manager Lee mas