Gramercy At Buckhead

I would have highly recommended the Gramercy until mid 2024, when Greystar took over (property management). They have a poor reputation and there's a reason why.

Pros:
Great Location - Close to multiple restaurants, gyms, coffee shops, etc.

Cons (all from Greystar):
- Greystar continues to mis-invoice tenants, screwing up their rent and utility bill
- Maintenance used to be fantastic, fixing items in 1-2 days. It now takes 3-4 weeks for anything to be addressed
- No one seems to pick up after... their dog. There's dog poop in front/behind the property, hallways, elevators, etc.
- Many lights in hallways and stairwells have been out for multiple weeks
- parking gate is broken more often than not, and causes guests to park in Reserved (paid for) parking spaces
- Guest parking is minimal, even though there's an entire vacant top floor with more than enough resident spaces that should be repurposed as guest spaces

This property used to be great, but it's all went downhill since Greystar property management took over. DO NOT MOVE IN Lee mas

I don't have many complaints apart from the fact that some social areas need maintenance. I rented my apartment from 2023 to 2024 (12 months) and I made a security deposit for a month's rent, I moved out of town and they sent one check with incorrect names and being worst that I never received it, it's been almost 6 months trying to contact them and no one gives you an answer so be careful with your deposit money

The staff is extremely nice and generally easy to work with. The apartments are spacious and in a great location. However, there are often problems with cleanliness around the complex. Stairwells are generally dirty and rarely cleaned - trash and other items left in stairwells will remain for months before cleaned. The entrance gates to our building have been broken for months with no sign of being fixed. The main gate does not lock or require any key to enter currently, so anybody can enter at... any point. The gates out back by the pool do not respond to our keys so they are unusable. It's been about 3 months of this. Lee mas

I’ve been living at GAB for almost 5 years and absolutely love it. I know everyone has their opinions about Buckhead but my experience has been nothing but positive. I love the location, and my apartment! The management Team is phenomenal. I’ve literally only had 5 minor maintenance requests over the years and each time my work order was addressed and completed within 24hrs. Big shoutout to the community manager Shawn! She’s amazing! Anytime I’ve had an issue or concern she always went above... and beyond to assist. It’s very rare that you have a community manager who takes the time to listen and actually cares about the the residents. And whenever she’s not around, the other staff takes good care of me. I couldn’t be happier. Lee mas

I am just so impressed with our service men. They are so prompt, knowledgeable and friendly.