18/1/22
Live here and can’t wait to move
Non- smoking building but Constant pot smoke odors entering the unit. Cigarette smoke too at times. Management tries but is inept. Also have had flooding issues.
Reseña de Apartments.com
4 personas encontraron esto útil
Administrador de la propiedad en Mezzo Apartments respondió a esta revisión
Hello, thank you for sharing your experience at Mezzo. We appreciate the feedback you have provided. It is our loyal residents that help us grow and become a better community. We apologize if at any time you felt our customer service did not meet... your expectations. All residents sign a lease knowing it states we are a smoke free community and unfortunately some smoking will happen. We try to identify any smoking residents and they will be charged a fine. We ask for the help of other residents to identify who is violating our smoking policy and to please report them. We would like to identify you so we can address your experience at Mezzo more directly. Please feel free to reach out to me atICanHelp@aircommunities.com so we can discuss further. Thank you -Susan
