Platform Grant Park Apartamentos

The security here is bad, my car was stolen out of the parking garage where I pay to park in every month on my lease. The security is barely around or noticeable it’s really easy to get in and out of the parking garage where people park they’re vehicles thinking it’s a safe place and it’s not.

Eli was so inviting & welcoming made me feel right at home. Would definitely recommend

The apartment is nice. Love the room design. It has complex facilities, such as gym, pool and pet friendly as well. Elijah who is the officer provide me a great service and room tour. He explain all the things in detail. 5 out of 5.

Do not rent here. The carpets on my floor have never been cleaned. The walls are destroyed. They don't show you that on the tour. There is no customer service! They tell you to "call you insurance" for their mistakes. Avoid at All Costs

My fiancé and I are moving to Atlanta from California. He received a job offer late March and we began applying to apartments early April. Platform was the first apartment we applied to. We got approved within 24 hours of applying in early April. We received the welcome letter but never received the lease. We asked Khalil and Twynate on multiple occasions when we could expect to receive the lease they told us we would have to wait until May 6th once the tenants that occupied the unit had moved... out. And that the worst, our move in date would be pushed back if tenants decided to stay? This automatically made us worry because our lease was intended to begin on May 16th. We wanted to secure a place to stay well in advance to moving to atl. This meant we'd sign the lease 10 days before it began maybe later. As many times as we have rented before we've always received a lease within a week of getting approved for the apartment well in advanced to moving in. You can imagine how insecure we felt knowing that we wouldn't receive a lease until 10 days before moving. Khalil called us on May 3rd asking if we wanted to move in earlier than May 16th we notified him again that we were still in Cali so that wasn't possible. We asked for the lease and pics of the unit to be sent as he stated that the complex was empty and the tenants had moved out. A week past and we still didn't receive anything. We then applied to another apartment that approved us and sent us the lease within 48 hours. Ultimately there wasn't a clear and consistent form of communication. We called them multiple times within a week of the lease beginning, no one ever returned my calls. May 10th came and we still hadn't received the lease until I wrote a long email telling them how unprofessional they were. They finally sent the lease a week before it was suppose to start. We didn't feel management was trusting enough to stay there. We were already having issues and we hadn't even signed the lease. We ended up applying to a townhouse within 10 mins of my fiancés job. Applied, got pre approved and received the lease the same day. Once approved we felt a lot more secure and safer going with the townhouse and they were consistent with communicating and quick to get back to us about any questions regarding our application. We also liked the background checks were actually completed. It made use feel safer about being in the community (which is gated). Lee mas