15/8/25
atl student housing
Student housing
been living here for a while, while the property itself has a lot of positives there are some areas that need serious improvement. The building has a beautiful aesthetic, the rooms are spacious, and I’ve always loved having a balcony it really adds to the living experience
However, the management side has been frustrating. Communication is extremely slow, and issues tend to take far too long to get addressed. At one point, some furniture in our unit broke, and resolving it... felt like pulling teeth. There’s also a strong sense that the student housing is run more with profit in mind than resident care, which leaves things feeling disorganized and not very tenant focused.
When I first moved in, everything felt professional and well-run, but over time, that energy has definitely declined. This place could be incredible if the management improved their responsiveness and organization
Reseña de Apartments.com
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Administrador de la propiedad en Platform Grant Park respondió a esta revisión
Hello,
Thank you for taking the time to share your experience. We’d like to kindly clarify that your lease was not through Hilltop Residential. Our community is not affiliated with student housing, and none of the management concerns you’ve... described are related to our team or operations. Hilltop Residential does not manage student housing, and we remain focused on providing a professional, responsive, and resident-centered living experience at Platform Grant Park.
We encourage all residents and prospects to contact our onsite office directly for assistance, as we are always happy to address any concerns related to our community.
Thank you,
Management
