Regency Square

This is by far the worst apartment I have ever been. Almost everything is poor. It appears there is no management for this property because when you go to the office with a problem they direct you to go deal with it yourself instead of the office rep making sure it's handled. Just moved in and everything is a mess. Roaches all over and lots of maintenance issue. In fact I have a had time believing the positive reviews I see and I regret signing this lease.

I wonder why someone is always... responding to reviews as if they care whilst in actual fact they don't really care per my experience.
I am so tired of this apartment even though I just moved in. Lee mas

Yeah its a older building but they have done outside renovations and to get ready for the gentrification going on in the area. The grounds are kept clean considering folks just are slops and leave trash bags out on common areas or throw trash in the parking lot. But the groundskeepers go around and clean stuff up or if you tell the office they usually handle it. The office is welcoming and friendly and actually seem to listen. The Maintenace requests we put in so far have been addressed. Yeah... the elevator only goes one floor and you have to walk the rest up stairs. Alot of issues like the back gate being broken or a water heater trailer blocking pat of the drivable area making it hard to see if any cars are coming are issues that will take time (due to parts or permit or labor issues) to repair. The leasing staff has been very transparent with those things and other things. When we had that freeze and all the pipes burst this apt yes we were out of hot water but it was only for a few hours not days like some of the newer more expensive places. Its alot of tree, plants and standing water where the common walking area so you will get bees and other critters just make sure you keep your personal living space clean and you should have to worry to much I mean this is the south. Lee mas

There is such poor communication that there could be any changes made to your rent without you knowing. If you think you're signing a lease for one amount, they will just charge you whatever they want before the changes in utilities are suppose to even take effect.
If you are desperate enough to live here because of the good location and it being near campus, at least make sure the apartment is ready before you move in. I moved in and nothing was ready. I had to wait for an oven to be installed... without being warned.
I didn't have a bug problem, but there is such water damage, the floors are so uneven. I've always gotten rusty water in the tub it takes a long time for the water to run somewhat clear. That was new.
It is not handicap accessible even if you live on the first floor because the elevators never work half the time. I found out the hard way when I injured my leg. And the elevator only goes up from the garage to the first floor. So don't expect elevators if you see that on the website.
Find somewhere else if you can. The bare minimum I need for peace of mind is at least transparency. Lee mas

The site lists as Calm, and basically the neighbors are quiet. However, the truth is that fire station 19 is directly across the street and there are about 10-17 alarms a day where you hear the fire trucks and other emergency vehicles as late as 1:00 AM and as early as 6:00 AM. The Cable system is not on fiber optic so forget high speed internet. There is a bug problem and I get the apartment sprayed frequently but despite that there's still a problem. Rent is too high for what you get..

Bugs, trash, standing water, poor flooring, extremely small and way overpriced