16/6/25
0 of 10
I have been a resident of this apartment complex for over seven years. In the beginning, it was truly a gem in Dekalb County, featuring minimal noise, beautiful scenery, and excellent customer service from property managers Cindy and Susan. However, shortly after they left, the property began to decline. This decline led to issues like car break-ins, instances of domestic violence, and I frequently heard fights occurring. The eviction rates were alarmingly high, with residents’ belongings often... left on the side of the street.
During my time here, my car was broken into twice, and no specific action was taken to prevent such criminality. The current property manager, Kathy S, has been the most unprofessional individual I have ever dealt with. Over the last few months of my residency, I endured a lack of working air conditioning because Kathy failed to replace the AC unit despite several repair requests.
My lease ended on April 29, and I was expecting a final bill. Instead, it was sent directly to a collection agency without any notification to me or my roommate. I provided Jordan with my forwarding address, email, and phone number for communication purposes. It wasn’t until the collection agency contacted me that I learned the bill had been forwarded to them. Kathy eventually sent the bill on June 13, 2025. She has yet to respond to the disconnect in communication.
I rarely make complaints or leave negative reviews, but their behavior has been profoundly unprofessional. If I could rate this experience zero stars, I would. I do not highly recommend this complex.
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