24/5/23
Have Been Happy But Now Concerned
I have lived here for a bit now and have loved it until recently. The complex is beautifully maintained. The service staff is AMAZING at responding quickly to maintenance requests and handling them well. The office staff is incredibly friendly and seems to really care about the community. However, there was a home invasion/shooting here recently. In addition, many mailboxes were recently broken into and mail was stolen. Police caught the person responsible, but it is concerning that the area... wasn't maintained with more diligence. The other downside is that the rent has increased $100 each year since I've moved in. Overall - it's a great complex and I've been very happy here until recently.
Reseña de Apartments.com
Administrador de la propiedad en Walden Ridge respondió a esta revisión
Thank you for taking the time to review our community. We're happy to hear that you've been pleased with our maintenance and office staff and we appreciate your compliments. We apologize for the recent incidents that have caused concern in our... community. Our team takes these situations very seriously and strives to maintain a secure environment for our residents. We understand your concerns about rent increases, and we'd be more than happy to discuss this further with you. Please don't hesitate to reach out if there's anything else we can assist you with. Thank you again for sharing your feedback with us.
- Cassie Bramblett - Community Manager - (678) 574-0100