The Augustine Senior Community 55+

I am a current resident of The Augustine 55+ Apartments on Booth Road in Warner Robins, GA, and I want to share an honest review for anyone considering moving here.

The property has potential. The apartments themselves are nice inside, and when I first moved in, it seemed like it would be a great place to live. However, over time, several issues have become concerning.

Maintenance consistency appears to be a challenge, and common areas are not always kept as clean as they should be. The... building is only about two years old, yet walls are heavily scuffed and hallways are sometimes unkempt. On occasion, there have been pet-related messes left in common areas, which should be addressed more quickly and firmly by management.

Another drawback is the lack of outdoor amenities. There are no balconies or patios, and there is very limited outdoor seating or community gathering space. Many 55+ communities offer welcoming outdoor areas, but here you are either inside your apartment or leaving the property altogether.

Trash left in hallways and inconsistent cleanliness on upper floors can also be frustrating. While there are some very good, respectful residents here, overall screening and community standards could be improved to maintain a peaceful environment.

Inside the units, the layout is decent; however, a two-bedroom apartment having only one bathroom — and no bathtub option — is disappointing.

This property could truly be a wonderful 55+ community with stronger maintenance oversight, improved cleanliness enforcement, and better shared-space amenities.

If you are considering moving here, I recommend doing a detailed walk-through, asking questions about maintenance response times, and carefully evaluating whether the community fits your expectations. Lee mas

My experience here was horrible. Once they transitioned to the current management staff everything went down hill. The temps at the front desk are rude and incompetent and the office manager Shelly thinks she's above Ga law refusing to return my deposit and remaining rent in a timely manner. As a disabled veteran I would recommend everyone run from this place. Corporate if you're listening, do something, come out and ask questions about the residents satisfaction. And do return my deposit and... remaining rent I paid before my official complaint escalates to public embarrassment about the way you are treating the elderly. Shame on you all. Lee mas

There needs to be a management shift at this property. The office lady, Shelley is rude and not very knowledgeable about the property or the law. And the temps they put at the front have absolutely no customer service experience or respect for the elderly. Gateway management, how can you run a property for 55+ and not train your people how to treat people in general? I left because of unprofessional management. The Veterans Administration should seriously reconsider steering us elderly veterans... to property without respectful management. Would you really treat the older people in your family like that? Shame on all of you. Lee mas

I have email a number of times to find out what the restricted income limits are with no response about it...can ANYONE contact me so I know if I even qualify. I've also called the management company...still nothing.