Eastwood on Grand

Eastwood for me so far has been a pleasant experience. The Office is friendly, accommodating and always willing to help when I have a need. Maintenance is prompt and attentive. They are extremely efficient, kind, and personable. One gentleman by the name of Bill, member of maintenance, assisted me with my car. He really cared about my issue and worked to resolve it, not to mention other maintenance issues. I'm Grateful for his help. Nowadays, its really hard to find reliable and caring people,... or apartments where you are comfortable and without worry.
I renewed because its pleasant living here especially with kind and helpful office staff who treat you like you're more than just a neighbor. Thank you Eastwood Apartments and Staff. Lee mas

Currently it's 11:30 pm and they are running a vacuum downstairs because the water line is broken.
Pros: mostly it's quite and they are good at enforcing noise issues. It's clean and the stove and refrigerator work.

Cons: to many to mention. Constant water emergencies throughout the whole complex that shut the water off with or without notice. In my building alone the record was five times in one month.
Price gouging. The only thing I had to pay for when I first moved in was electricity. Now... they pay for nothing. They even charge you for sewage and trash. On top of that they have a mysterious four dollar billing fee. You can't drop your rent payment in the lockbox anymore so you are forced to pay online with a four dollar fee.
Towing: when they do work on the parking lots they give little notice and will tow your car. I had to pay,300.00 to get my car.
Security: they have locks on the building doors but don't issue keys anymore. Get a lockbox. They don't accept packages in the office anymore so packages are constantly getting stolen by kid and random people that roam the buildings.
They charge you for literally everything. I got a Text that said they were going to do a blind inspection and it would be 70.00 to replace them. If you have bad batteries in your fire alarm they charge you a 35.00 fine.
The neighborhood is seedy. I heard gunshots in the parking lot a couple of years ago.
Just stay away this place sucks since the new company took over. Lee mas

I cannot stress it enough: anywhere else is better than Eastwood on Grand. I lived there for 1 year, and it was the worst year of my life. I was constantly anxious, scared, and uncomfortable living in my apartment.

The biggest incident here was an apartment fire. The fire was in the unit below mine, and I was NEVER notified that the fire occurred. I came back from my vacation, and my front door to my apartment was unlocked. Anyone could have walked right in and stollen all of my belongings. All... my windows were open as well. There was fire and smoke damage across every inch of my apartment. I called the apartment manager, and asked when they were going to clean my unit. Soot stained every single surface, all of my personal property, the walls, the floors, EVERYTHING. I had to move in to a hotel for 10 nights. And throughout those 10 days, I fought tooth and nail to get the apartment manager to agree to clean my unit. They came to "inspect" it, and claimed that I was overreacting and no other tenant was "complaining" about the smoke. She said she did not smell any smoke and did not see any damage. She also said she had no idea why I was even calling to "complain" about it. My apartment was completely unlivable. I demanded they get a professional to come look at it after being treated like absolute garbage. The professional confirmed the need for the entire unit to be cleaned by a fire and restoration service. I had to continue to call each day to ask when they were cleaning it. It took me days before they finally got United in to clean my apartment.

There was also a flood in the unit directly above mine. Half of the ceiling tiles fell through the ceiling. I called each day for 7 days to get them to come replace the tiles. Spiders were infiltrating my bathroom during these 7 days.

I rented a garage from December through April. The first key they gave me was to a garage that was filled all the way to the door with garbage and junk. I sent a picture to the apartment manager and asked for a different garage. She said that tenants leave their items after they end their garage lease and that I should just throw out the items. The garage was PACKED with garbage. I said that it was not my job to clean their garages. She gave me a key to a different garage that has a motorcycle in it and some other items.

Please, please, please, do not rent from Eastwood on Grand or any other Artisan Apartments. I wish someone had warned me before. Lee mas

Most buildings have a hard time giving you reliable water. You might wake up without. They gave me the keys to a nonfunctional unit (sewage coming up into my tub and toilet on a regular basis in the beginning) and still made me pay full rent. Had to use my bf’s bathroom across town. Mold in the walls. Put warped rained on cabinets in my unit. Can’t store bikes on balconies. One of the strictest fine happy landlords I’ve had, but good luck getting ahold of them.

You do not know if you will have water. It could be a Friday at 9:00am or a Sunday at 4:00pm doesn't matter as they will shut the water off and if you are lucky you'll get "notified". The notification is a text before they shut it off or they will just shut it off without notice. If the office is closed I guess tenants don't get notified. It will be off for 20mins to a couple hours best of luck knowing which one it will be. Its listed as an "emergency" every time and they apologize for the... inconvenience but turn around and turn it off again the next day. Lee mas