Roosevelt Collection Lofts

I’ve lived in this building for five years. I take care of my space, pay rent on time, and have never caused any issues — but my recent experience with Roosevelt Collection Lofts and Bozzuto has been incredibly frustrating.

For two months, I’ve been trying to add my partner to my lease. He has submitted all the necessary and acceptable documentation multiple times, and yet we’ve gotten nothing but back-and-forth, delays, and a complete lack of follow-through. We’ve called, emailed, and even... contacted corporate — and still no real response.

No one ever seems to be available in the office, and when we do finally get in touch, we’re met with vague answers and no accountability. We’re also seriously concerned about how his personal information is being handled, since we’ve submitted sensitive documents more than once without any clear communication or resolution.

It would honestly be impossible to include everything we’ve gone through in this review — the stress and wasted time. What should’ve been a happy and exciting step in our lives has turned into a mentally draining, disappointing and unwelcoming experience. It feels like Roosevelt Collection Lofts and Bozzuto is only interested in collecting a rent check, not in actually supporting residents if an issue occurs.

They should be absolutely embarrassed by the lack of professionalism in how this has been handled. Why do they insist on wasting everyones time like this? Why is it so hard to get any real help?

I don’t usually post reviews like this, but at this point, we’ve been left with no other choice. I am extremely disappointed that what should be a simple lease addendum has led to stress and unresolved issues. Lee mas

I’ve lived in this building for five years. I take care of my space, pay rent on time, and have never caused any issues — but my recent experience with Roosevelt Collection Lofts and Bozzuto has been incredibly frustrating.

For two months, I’ve been trying to add my partner to my lease. He has submitted all the necessary and acceptable documentation multiple times, and yet we’ve gotten nothing but back-and-forth, delays, and a complete lack of follow-through. We’ve called, emailed, and even... contacted corporate — and still no real response.

No one ever seems to be available in the office, and when we do finally get in touch, we’re met with vague answers and no accountability. We’re also seriously concerned about how his personal information is being handled, since we’ve submitted sensitive documents more than once without any clear communication or resolution.

It would honestly be impossible to include everything we’ve gone through in this review — the stress and wasted time. What should’ve been a happy and exciting step in our lives has turned into a mentally draining, disappointing and unwelcoming experience. It feels like Roosevelt Collection Lofts and Bozzuto is only interested in collecting a rent check, not in actually supporting residents if an issue occurs.

They should be absolutely embarrassed by the lack of professionalism in how this has been handled. Why do they insist on wasting everyone’s time like this? Why is it so hard to get any real help?

I don’t usually post reviews like this, but at this point, we’ve been left with no other choice. I am extremely disappointed that what should be a simple lease addendum has led to stress and unresolved issues. Lee mas

Love this apartment! Management is great and so is the community. If we’ve ever needed maintenance, they come same day. And we love the South Loop night market is hosted here once per week…so fun! Hands down the apartment I’ve lived in!

The building team is friendly and helpful. The parking monitors have been a bit challenging, but overall great experience so far. Wish the rent hadn’t increased so much after the first year. We’d love to stay if the rent does not increase so significantly.

We enjoy our apartment and most of the employees at RC. However lately, there have been some that are not friendly or even speak to you as a resident. Very concerning for long time residents.