Reserve at Glenview

I was really excited about moving to Reserve, then I started noticing little things that added up over time. New management has also taken over and it’s been a nightmare. They do not care about their residents and will find any reason to add additional charges to your account - the lack of communication is astounding.

This place is insanely overpriced. What else? Walls are paper thin and you can hear every footstep of resident’s above you. The gym is nothing like what’s pictured, half of the... equipment has been broken for months. Only “perk” is the pool, but that randomly shuts down for days at a time. Also, a weird complaint is how LOUD the heating/air is, I’ve had a few guests comment on it. Oh, and all closets have automatic lights that will randomly turn on throughout the day… which I found very annoying.

TL;DR - Do NOT move to Reserve, save yourself the headache & money and move to a property that is actually worth it. Lee mas

DO NOT pick The Reserve in Glenview if you're looking for an apartment complex. At first we were really excited to move in here. That excitement ended after the 1st week. These are built so poorly. The noise from the upstairs apartment is unbearable at times. We have a heavier person who walks VERY heavy upstairs to the point that there's a vibration in our apartment from 6:30am to 10pm. Plus their kid runs around like a demon. We've been thru several managers (3-4 in 7 months) and now another... management company. NO ONE does ANYTHING to help our situation. We've begged the management to please figure out what the noise/vibration is and nothing is ever done. It sounds like a curio cabinet that's not balanced and constantly hits the floor. I've taken videos of the noise and time of day and we get nothing back from The Reserve. This is so poorly run and complaints go unaddressed with no compassion. We pay our rent on time and all we want is to go home and enjoy our home with a little peace and quiet after a long day. We're quiet people and we respect our neighbors, we would just like the same. We've tried talking to the person upstairs and we were met with rudeness (they also had problems with the tenant prior to us) and the person upstairs told us to move out if we didn't like it. Well, that's what we plan on doing when our lease is up!! I wouldn't stay another year here if the rent was FREE!!!
Reading other reviews it seems like a common theme of the noise level and poor management. STAY FAR AWAY from this place!! Lee mas

A warm building with an excellent location, great amenities and nice neighbors. A real trifecta!

This is a lovely place to live. The common areas are very clean and the exterior is very pretty.

Muy buena Residencia. Impecable. Precio un poco alto pero bien retribuido