The Reserve at Hudson Crossing

The staff has been very resourceful and timely when I've reached out with questions and assistance. Even outside of business hours ! I had an accidental lock out of my apartment outside of business hours and the staff responded in such a timely manner, I was very Impressed and grateful!

The staff is friendly and helpful. The area is clean. The apartments are up to date and maintained. Work orders are answered timely and completed within a reasonable timeframe.

Current resident here!

Pros- Very clean complex. The entire complex is very nicely maintained. Hallways smell fresh and clean which is very nice.

-Pool is very clean and the areas outside are very comfortable and inviting. The propane fire pits are nice to read a book by. There are nice grills to use too and a gym that has nice amenities in it.

-Easy access to the river walk and library in town given the prime location of this complex.

-Office staff sincerely cares about the happiness... and wellbeing of the tenants here. You are treated like a human being here and with compassion.

-Maintenance, although I have rarely ever had to use- is fantastic. They are knowledgeable in their trade and do great quality work.

-Quality of units are very good. Compared to the other complexes with the same amenities the price point is very fair in comparison. Gas stove and in unit washer and dryer are nice perks. The refrigerator has an ice maker inside the freezer.

-Parking garage is climate controlled. You will not have to warm up your car or scrape snow off it.

Additional thoughts- I noticed others commenting about the train and trash in previous reviews. Here is my honest take.

I have only heard the train faintly in the time I've lived here. And when I say faint it's barely noticeable inside the complex. By law the train has to toot its horn when passing through any town. But rest assured to those that may be worried about it, it's really not that noticeable. I am sensitive to loud noises and this was definitely not one of them that caused any discomfort.


Trash chute- there is a trash valet service here. It is a very nice benefit. If you time if right, you won't ever have to use the trash chute. And if you do use the chute, the rooms are not filled with trash and are not reeking of bad smells. I've always had easy access to get to them in the case I need to use them. I have only seen a few bags directly outside the trash chute flap door on rare occasions, and that's only on a holiday usually.

-Overall- 5/5 stars. Lee mas

This is my honest review! We are going on 4 years of living here and it has always been nice and clean. We do have a pool during the summer, a gym and a club house. All are nice and convenient. All the neighbors that we do see, are friendly and a decent range of ages. There is a parking garage(that is owned by the city of Oswego). We do have a great property manager, Kelly and she does all she can to help and truly cares about the residents.

I’ve been a resident since 2021 and love living at The Reserve. The staff is wonderful, the maintenance team is prompt and the neighbors on my floor are pretty quiet. The building is clean which is a huge thing for me.

My only complaint is the mail and package set up. We don’t have a door person so the packages are laying out in the lobby. I would prefer that we had a door person in the front of the building. Yes, the rent prices may increase but for someone who lives alone, I would feel more... safe.

Overall, The Reserve is a nice luxury apartment option. Lee mas