The Grand at Shoaff Park

This complex is scary. My daughter leased this apartment for 2 years. It went from bad but tolerable the first year to a complete train wreck the second year. Management is a DISASTER. Between gun shots, police and fights, the complex is not safe for anyone. Maintenance is a complete waste. My daughter had an animal in her heating duct an d they told her the soonest anyone would be out would be in 2 weeks. Pool was never open. Never. Like in two years. The security gate was broken. ... They claimed to fix it about 2 months ago, but it is broken again---hence one of the reasons the complex is not safe. When we were walking up the stairs, I was looking around and it is dirty, trashy, and looks homeless. I kept contrasting it to her new apartment--which is brand new. I can't believe we waited to move out.
But where you really have to be careful (if the above isn't enough) is the move out inspection. Be prepared to pay at least $500 in things that are NORMAL (painting walls, cleaning carpets, etc). I would NEVER advise anyone to stay in this complex. There are so many new and better ones around. Lee mas

When I moved in I loved living here but new management took over and problems ever since. Now even though I like college kids. I was verbally told I would not have college kids living with me. I'm an older adult and many times it does not work.
I've had college room mates that don't clean or take responsibility and the management does not step up and fix problems. They say it's between you and your room mates. I'm sorry I used to love it here but now can't wait till I'm out. College kids great... but older adults especially single I would not recommend Lee mas

Two of my sons lived in an apartment at their Fort Wayne, IN location - The Arch for a year. At the end of the year, one son moved out, the other one wanted to renew. They had him sign a renewal agreement, then afterwards told him that he wouldn't be able to renew unless he had a cosigner. He doesn't have anyone who can cosign for him. Then, someone at the office told him he could pay a month ahead, but when he went to do that.. he was told that no, he still needed a cosigner and the lease would... be void. He moved out and turned in his key. He was then told that he will owe for an additional year of a lease that they say he doesn't qualify for. When his grandma (who cosigned last year) called corporate, she told them that it is illegal. You can not both tell someone they don't qualify for a lease, then tell them that they owe you rent. She was told that is just "how they do it". The manager said he would call back on Friday. It is now Monday afternoon and there is STILL no call. Lee mas

My son rents a apartment there. We had the option to get our own renter's insurance. I initially sent them a binder that showed that he had renter's insurance. The minder said it was good for 90 days even though it showed that I had paid for an entire year. They emailed me that said it was expiring but did not give a reason why. I re-sent the binder to them and never heard hack. Then they charged me for one month's renter's insurance. I then sent in the official declaration from the... insurance company. What did they do? The charged me for another month! I called them again and they refused to remove the charges! Go somewhere else!!! Lee mas

Super nice to you when you visit before renting. Once they have you, they could care less about you. Transferred schools and was required to find someone to take over my lease (which I totally understand). They did not honor the original move in time (moved it back 2 weeks) and charged a 1 month fee to have someone takeover the lease. Huh? for what? Told me I could ignore the lease for those 2 weeks. What does that mean? I would think twice about signing a lease with this place.