Estates at Crystal Bay

Unfortunately, the nice faces in the office can’t make up for the utter lack of care for tenants. The office is completely unorganized and understaffed to the point where even simple tasks get overlooked and ultimately harm the tenant. I lived here on a three-month lease, and these were the worst living conditions I have ever been in—roaches, mice, and a shower that didn’t fully function the entire duration of the lease to name a few. Multiple maintenance requests and visits to the office often... resulted in nothing. Poor organization and lack of administrative competency left me with charges after making a final month’s payment and now has me fighting with a debt collection agency. Save yourself the headache, look elsewhere. Lee mas

The assistant manager is very helpful, though very direct and to the point. I love that, didn't waste my time by doing the most that most people like when coming to an apartment complex. They are a lot better now then they used to be.

I was calling around to look for places, and when I called this complex, the person I spoke with was very short and did not really seem like he wanted to help at all. It immediately turned me off. Red flags from a phone call are sure signs of bad management

I only had a 6 month lease in 2019, but it was great while I was there. A one bedroom unit on the end of a building, so just one neighbor. One minor problem with the stove on move in day, but that was a quick fix by the maintenance guy. No other issues at all besides some potholes, but that's just Indianapolis for you.

I been living in these apartments almost for 3 years. This place is full of mice, cockroaches, ants, ect. The staffs from the office they are so rude and disrespectful. I call many times and they never came fix my ceiling from the dining room, sink was clogged, toilet, air conditioner doesn't work which include all the apartments. There's always trash outside, these apartments look so bad. People always complain about this apartments but the office never does anything. These apartments making... us charge more rent and another $100 if we don't clean the backyard. Lots of people are moving out because the maintenance and office staffs doesn't do there job right. PLEASE, PLEASE, PLEASE think before you act about moving in these apartments.!!! Lee mas