Spinnaker Court Apartments

If I could give it ZERO stars I would. I was under the impression that this would be a comforter place to call home as my first place but I soon found that to be false! Theres a list of things I could say but heres a few. The office didnt allow me to do a walk thru of my unit before paying my deposit. Shortly after moving into my unit , nobody responded to my maintenance request until I went into the office. There is only ONE trash compactor in the complex which is always full and some units... have rodents (they still charge pest and trash fee) Lastly, My car was stolen from the parking lot outside of my home days before bringing my newborn home from the hospital. The office did absolutely nothing when I notified them. Nobody seen or knows anything but somehow other residents vehicles keep getting broken into and they dont have any surveillance cameras throughout the whole complex. I regret moving here. Its not what it seems Lee mas

they are extremely unorganized they put me in the wrong apartment and charged me for the one I originally wanted after hours of arguing on our move in day with their office they corrected it and we then had to change the address for a 3rd time to the correct one. Once we did move in the apartment was newly “Renovated”. Many things were not installed correctly or not touched. I found that our air filter had not been changed in months if not years which is not just horrible for air quality but it... also is a massive fire hazard. Our shower was leaking, our toilet seat was not attached, so on. As well there are bigger things such as our dishwasher was inoperable for the first 4 months of our lease after it was broken by one of THEIR maintenance staff. Something that we are paying for included in our rent and was not working. Now there are even more concerning issues such as follows. They often cut the water off without notice or with very limited notice leaving residents without access to water. They also enter your residence without a 24 hour notice and in many cases without a notice at all. I had a maintenance worker attempt to open my door while I was home. He didn’t knock I just heard the key turn and the door try to open but it was caught on the chain. As I hurriedly got dressed I yelled whose there, and as I turned the corner he was trying to remove the chain without saying anything. I asked again whose there and this time he said he was with maintenance and to let him in. I can’t imagine if my wife had been home alone it’s horrifying. I’ve also heard from multiple residents including a family member that lives here that they have had property stolen from inside their apartments with no sign of forced entry. Their maintenance is slow to respond leaving residents without basic necessities. But this also extends to needs, my wife and I spent a few weeks in the winter without proper heating. And now we are in summer and our AC doesn’t work. These are things we are being charged for and not receiving. It has been in the high 80s and I have not had AC in 3 weeks. The property also does not provide a trash service so garbage piles up in the streets, recently they have large dumpsters which has quelled the cumulation of trash to an extent, but they rarely call for them to be taken leaving mounds of trash surrounding these overflowing dumpsters. This property is has horrible business ethics and treating their tenants with little to no respect. Lee mas

I've lived at Spinnaker Court going on 3 years now. I've actually enjoyed living here,never had any problems. Until about 2 weeks ago, when my air conditioner quit working. I put in my maintenance request in online, after 3 days I called the office. I was told I was on the list, but they only had one maintenance person who was HVAC certified. It took 10 days for them to come out, the new maintenance supervisor was very nice, professional and had it working within minutes.

It worked for 2 days... , then quit working again. Here I'm going on day 5 of waiting again. I know AC isn't a life or death issue, but when you work nights and sleep during the day. Sleeping with all the windows open is hard to do.

Maybe if there are that many apartments with HVAC issues and there is only one HVAC certified maintenance person, they should get a contract with an HVAC company . Lee mas

I lived here for 3 years. Everything was fine until it underwent new management. Suddenly, you could no longer contact the front office (mailbox always full and no one answers), you have to jump through hoops to get a maintenance order, and if you try to go to the office to talk face to face they are extremely rude

I have lived at Spinnaker Court Apartments for almost 15 years. I witnessed the ups and downs of apartment living. I love my 1 bedroom Resort and my patio. I have a place for gardening and laying out along with a quiet and clean apartment. The grounds are maintained well and have even had my trash taken to to compactor for me. The office staff is courteous and always helpful. It's been a joy to live here! Quiet areas for walking and nice neighbors to boot.