River's Edge Apartamentos

This is the worst place in Covington to live. Yes it looks nice from the outside but really it is horrible. There is no such thing as maintenance or a maintenance man/person. So if u have a problem well u are gonna have to fix it yourself! There is lots of drugs use an no one to handle that either! Kids are only to play in the very small park area no where else. You can not grill any where but at the small grill at the park. U can't have company park in the parking lot. There is nobody in the... office EVER!!! Out of no where they change an make up rule an lease policies including adding utilities such as a water bill. Nobody is the office means nobody ever keeps up with paper work or rent receipts or anything of the nature, yet some how there is always someone magically around to show u a empty apt to sell the idea of this great place to live! Please don't waste your money or your time to move/live here. Lee mas

I absolutely LOVE this place! Alexis is phenominal with helping with questions and concerns. They are a little slow with getting maintenance request done in a timely fashion, but other than that, they do a good job

I just want to thank Alexis so much. Moving In was crazy and stressful but in the end it is worth it. Alexis is very friendly and she try’s her hardest. When there is something wrong with the apartment she fixes it. Thanks !!

Starting from day one it took me and my roommate 3 months to complete the application process because the website was so confusing. It even took 5 hours in the leasing office with the lady helping us to fill it out. When we were finally approved, we paid our security deposit (which we later found out got lost), and was given a move in date. All ready to move in that day, we headed over there only to find out that the apartment STILL WASN’T READY. We were given no notice and had to wait another... week to move in. The day we finally moved in we were rushed through signing our lease and was told we would be able to pay our rent and water online every month. Every single month for 8 months straight (and still continuing), our account was “messed up”, over charging us online and we’re forced to pay extra for a money order. Every month we were told that they were working on it and that it would be fixed the next month. After putting up with this for 7 months, I came home to an eviction letter in my door telling me we owed over $1,000. After we went into the office with every single receipt showing we paid on time every month, we were told that they never made a copy of our security deposit and essentially lost it. So, we had to go to our bank and get a copy of our money order proving that we paid it. Even after we gave proof of paying every single thing to them on time, we were told that our account was being reviewed with a “fine tooth comb”. We still have yet to be given confirmation that we will not be evicted. We definitely are not renewing our lease once it is up. Please do not waste your time with this place. They are very unorganized, rude, and uncooperative. Lee mas

The apartment was great; management not so much. When it was time to renew my lease, I called multiple times; when someone answered, agents kept giving me the run around. Two months later, I get a random letter in my door telling me the rent went up $200 and I had 2 days to make a decision to sign or move! Also know it will take months for things to be fixed. Very unprofessional and unorganized. This is even with "new" management.