Springs At Hurstbourne

I’ve lived at Springs at Hurstbourne for several years, and unfortunately, I can no longer recommend this property. The rat infestation has been a serious, ongoing issue for over three years, and it continues to get worse. Rats are frequently seen near the parking lot, trash areas, and around the buildings. It’s a major health and sanitation concern, and management hasn’t taken meaningful steps to resolve it.

On top of that, the pool is consistently dirty and poorly maintained. The water is... often cloudy, debris collects at the bottom, and it smells bad. It’s not something you’d feel comfortable or safe using, especially in the summer months when residents should be able to enjoy it.

These are basic quality-of-life issues that should be prioritized, and it’s frustrating to see them go unaddressed. Until management takes real action on both the rodent problem and facility upkeep, I would strongly caution anyone considering moving here. Lee mas

Management is condescending and rude. Just ignore work orders. Dog waste everywhere. Security gates broken 50 percent of the time. Fees,fees,fees! Garbage only gets picked up 50 percent of the time. Run away

This place has been amazing. I have been living here for over two years. Location wise it is perfect especially for a single woman. I have had zero issues with my apartment. Haven’t had any crazy neighbors or creepy situations. There has been some car break ins here and there but that can happen anywhere. Everything works as intended. There is plenty of restaurants and grocery stores around so living here is perfect. Very pet friendly so I have had no issues with that. Only complaint I have is... how expensive it is to live here. A lot of extra fees for the boujee add ons but for my taste it is expected but still a bit too much. The property manager is very nice and always answers when you call. I would forsure recommend this place to anyone. Lee mas

We lived here for a year, and everything was great. Briani helped us get settled, she is extremely kind and helpful just like everyone else working here. Maintenance is always very quick to respond to your requests. And we enjoyed the monthly community events very much! Springs is simply "highly recommended".

Dog park has tons of holes, roof has shingles hanging off for months, car wash is always a mess, dog wash station is always a mess, dog bags have been empty in the back of the community for 5 weeks+ (lol), took a year for them to replace the bulbs for the building lights (claimed fixture was on back order...never replaced fixture...replaced the bulbs a year later), and people leave their trash bags/containers outside everyday/all day.