7/8/23
Deceptive Communication
As an unproblematic resident at Park Place, I am deeply disappointed with the deceptive communication measures employed by the management during my move-out process. Throughout my stay, I took great care of the residence, and as mentioned in their own email, there were zero damages upon my departure, except for a disposable parking sticker not being returned.
However, after moving out, I was shocked to discover that Park Place had concealed several niche move-out forms, which ultimately led to... them charging me outrageous move-out fees. These forms were NOT included in 1. their typical email correspondence route 2. The Messages and Alerts tab of the Residence Portal (where similar pieces of information were contained) and 3. The Move out Checklist Guideline shared with Residents but instead was concealed as an "Addenda" without notifying residents otherwise.The lack of transparency and honesty in their communication is concerning, as it seems they intentionally hid these forms to levy additional charges on unsuspecting students as a way of collecting extra income.
As a responsible resident, I believe in adhering to rules and regulations, but it is disheartening to experience such deceptive practices from a reputed establishment like Park Place. The experience has left a bitter taste, overshadowing an otherwise pleasant stay.
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