26/4/25
Underwhelmed to say the least...
Our college age daughter has lived here almost a year. She has been trying to handle the issues with their apartment for over three months now. Due to the lack of response and unavailability of the management office staff and the maintenance crew, we as her parents had to step in. This company was absolutely taking advantage of their tenants being college age students and ignoring their safety and needs for repair requests. The girls' dryer has been broken for over three months now, despite our... involvement in the situation. And most recently, their apartment porch door was shattered after what appears to be an attempted break in. Once again, multiple calls went unanswered and she had to go to the office to report the issue in person. Police are involved and still the door remains shattered and is a definite safety issue. We will call staff in the morning in an attempt to get things properly taken care of. My husband and I have kept a detailed log of all calls and office visits and find it incredibly frustrating to have to repeatedly address items that should be easily taken care of. It's very unfortunate that they are simply not abiding by laws and legal obligations protecting renters rights. It is absolutely the bare minimum of living requirements to provide safe housing conditions and complete repairs in a timely fashion.
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