15/4/23
They tow your vehicle without informing you of new parking rules
Be aware leasing office will tow your vehicle without informing you of they have changed their parking rules first. On 2/3/2023, the office had new parking rules, when I picked up my new parking sticker, they informed me there were 6 visitor parking spaces for visitors parking for not more than 3 days in a 7-day period. I have been following the new parking rule. Yesterday, they towed my friend's vehicle and wiped out visitor parking word on the ground without informing us. They insist they told... us no visitor parking already. However, they didn't mention they are going to wipe out visitor parking words on the ground in the email or in verbally. In their email, they only indicated "NO VISITORS MAY PARK ON THE PROPERTY FOR MORE THAN 3 DAYS IN A 7-DAY PERIOD." And My friend didn't park for more than 3 days. I understand they want to make more money from Reserved Parking spaces. However, they should inform us that they are going to wipe out visitor parking space and cancel visitor parking. NOT just towed vehicles directly. AFTER 6 vehicles have been towed, they send a new email indicating no visitor parking will be provided. I guess it is better than nothing.
Reseña de Apartments.com
2 personas encontraron esto útil
Administrador de la propiedad en Maplewood Villas respondió a esta revisión
Alan, we're sorry to see that our parking policy impacted your friend, but we wanted to take a moment to clarify that changes to community rules and guidelines are always communicated clearly and well in advance to our residents. It's been some time... since you wrote your review, but should you wish to discuss your concerns with us further, please don't hesitate to reach out.
