Landmark Apartments

My wife and I moved into this complex earlier this summer. While we’ve had a great experience with the front office lease agents—especially Christina, who has been consistently helpful and kind—we’ve unfortunately had serious issues with the condition of our unit.
Shortly after moving in, we discovered a mice problem in our apartment. We submitted multiple maintenance requests to get this resolved and have the holes sealed. It wasn’t until our third or fourth request that the issue was finally... allegedly addressed. Today is September 29th and we moved in the 1st of July. In the meantime, we had to purchase several traps and supplies out of our own pocket just to manage the situation. We spent over $40 in total. Today, I received a voicemail from the Assistant Property Manager, Keith, informing me that they would not reimburse us for the traps and supplies we bought. I calmly called him back to express my concerns and let him know I would be contacting corporate and leaving a review. Instead of addressing my concerns professionally, he hung up on me mid-conversation. I found this behavior extremely rude and unprofessional.While the leasing agents have been a bright spot, the rodent issue and the lack of professional response from management, especially Keith, make it hard for me to recommend this complex. I do not advise moving in as long as Keith is part of the management team.
If you’re considering this property, thoroughly inspect your unit for any signs of rodents, particularly around the laundry area and any openings or holes. Don’t assume maintenance will be proactive in resolving serious issues. Lee mas

I don’t know where to start. Could be upon move in there were bugs in my apartment, my dish washer was melting the plastic making my apartment smell, or the fact the buttons on washer were not working. But good luck trying to get maintenance to do anything. I’m 5 months into my lease and my washer has flooded my apartment and the buttons still not fixed, bugs still are an issue, and now I have MICE IN MY APARTMENT! Not to mention a not safe neighborhood. Cops responding to calls every other day,... also DONT WEAR A SMARTWATCH! I was walking my dog and got asked by someone to give me my Apple Watch to him luckily my dog scared him off! Also people don’t clean up after their dog $&@t! It’s gross, poorly managed, and there’s no response to fix anything. After my apartment flooded from my washer malfunctioning they left a note and all it said was “washer checked” this is unbelievable how poorly managed this garabatear dump is! I will be looking to terminate my lease as soon as possible!
DONT MOVE HERE! Lee mas

First of all, be aware that these photos don’t accurately represent the typical apartment here. These photos look great and updated, but the actual apartments still have an outdated look. Also, they advertise a pool for the residents, but be aware that the pool may be closed for over half the summer. It’s July 4th weekend, and the pool is STILL closed, even though we received an email saying it was open. After calling the office, the employee seemed to think the pool was supposed to be open and... then proceeded to tell me I wouldn’t get a call back about it for another 3 days. All this after they sent us a celebratory email informing us that their staff are going on a 4 day work week. Not to mention the issues we’ve had with roaches and gnats. If you can afford to, look elsewhere. Lee mas

I just want to put out there that my move in process was quick and easy very welcoming staff big shout out to Ms Amparo for doingban amazing move on for me very nice and quick with the process also Shou out to Ms India for always taking my calls and explaining to me in detail the process on moving in....Thank You Ladies for a quick move in process...

Yes, a mouse in my bed woke me from my sleep. And we are clean people! My apartment could not be cleaner. You will have mice if you move here.