The Trails at King Farm

I moved in December of 2023 and loved the high ceilings and the responsiveness of maintenance, but this summer (2025) they started doing a lot of construction and it has continued to be a daily hassle, noise, with no meaningful improvements. I work from home and it has been incredibly disruptive and they’ve done such a poor job that paint drops are everywhere and things look worse. Management is not staying on top of giving us notices that this work is being done. I’m startled to find random... workers on my patio moving my things and then dripping paint on them. I wish I never renewed. I am overpaying to live somewhere loud with no consideration for its tenants. Lee mas

I’d like to submit a special review today to positively highlight the Maintenance Team at the Trails at King Farm..

I’d like to send a Special “Thank You” to both Ty (Maintenance Mgr) and Omar. I can honestly say that I’ve had several issues within my unit lately; however, these requests have all been handled quickly, efficiently and more importantly, with an extremely high level of professionalism, which is truly appreciated! As a long term tenant, their assistance, expertise and dedication... does not go unnoticed! Our family truly appreciates all that they both do!!! Keep up the EXCELLENT work! Lee mas

Management is unresponsive and apathetic towards any tenant issue. Maintenance requests take weeks to fix, even urgent ones like an air conditioner breaking down. Avoid if you can.

I've lived here for 4+ years, including when these apartments were part of Huntington at King Farm. Since Trails at King Farm was acquired by Winn Residential, the property and management have gone significantly downhill.

Trails at King Farm has absolutely terrible management. Management is non-responsive, combative, and comes up with a million excuses why they don't seem capable of doing basic things like communicate and maintain adequate facilities. They can't even fill out a lease agreement... properly. After many revisions, our lease still contained numerous errors and when we'd point out missing information somehow they would screw up a different section while fixing the error we'd point out.

We were without air conditioning during a dangerous summer heat wave and even after calling and going to the office multiple times it took them days to respond.

The surrounding community at King Farm is very nice, but Trails at King Farm doesn't care about its residents. You will be ignored, lied to, and provided with a million excuses. You will pay a luxury apartment rate, but be treated by management like you live in a slum. Winn Residential's team at Trails at King Farm are almost criminally incompetent. This is the most poorly managed property I've seen in my 20+ years of being a renter. Lee mas

I’ve read some of the reviews and my experience with the rental office was good. I was able to schedule tours by myself and then with my husband. Dominique was quick to respond to emails about questions and concerns. The property is quiet and I love the community. The thermostat isn’t working and I emailed the rental office and I got a quick response and a ticket was put in for it. Overall I had a great experience. We moved in with ease.