Glen Haven Apartamentos

Ive been living at glen haven for over 3 years now and couldn’t be happier. The apartments are very spacious nd filled with natural light. The location is incredibly convenient. Also this new management team is fantastic Ms Cathy is always kind and helpful and has made efforts for me to know my neighbors through te many events planned at the community center which ha made me feel greatful and t home.

I'm really disappointed with this place. Since before May 2022, there have been rats in all of the trash corrals. I've seen them on walks around the complex too. Both residents and non-residents don't throw trash in the compactor but leave it on the ground in the corral where the rats feed off of it. They also dispose of furniture and mattresses there which the rats hide out in. There are rat holes all around the trash corral and I can't walk in it sometimes due to trash buildup and when I can,... I have to wait for the rats to clear out before I can walk in it. My roommates and I couldn't throw our trash out for almost 2 weeks at one point and it made our apartment stink. We've contacted management about it repeatedly and they tell us they're working on it but the trash isn't kept up with, the rats are STILL around, and the only thing done to prevent outsiders from disposing of trash and people from dumping mattresses and stuff is a camera which hasn't made a difference at all. We can't contact the office via email or phone, rat poison has been left out and the rats have been walking around and dying in front of apartments, and the smell of trash and rats is disgusting. If it weren't for the management, rats, and trash issue, we'd stay, but this has gone on far too long so we're looking for a new place to live. Lee mas

For more than a year there has been issues with trash and rats at this place. Not enough places to throw away trash OR it needs to be taken every day. Trash piles up in front of the entrance to the corral leaving no room to enter, and people dump large items like mattresses with no repercussions.

This provides an excellent home for all the rats! There are nests all over the property, and you can see them running around especially when there is trash buildup. In the summertime especially the... smell of trash and rats is simply awful. The management says that they will do things: pave over the holes, put out poison, etc; but they never get done. AVOID THIS PLACE AT ALL COSTS. Lee mas

Terrible management. Over the course of the year we've been here we've had to put in over 20 work orders and they never actually fix anything, it constantly reveals. For as often as the work men stay in my house all day long and late at night they should split the rent with me. They're never prepared so they take forever. Not to mention there was black mold in our air unit for who knows how long. Dont live here, it's a nightmare.

If you’re in the military, I wouldn’t recommend this place. Anytime your BAH increases, they still take all of it even though civilians still pay the same and it’s not even worth the rent it was in the first place. The staff is unprofessional and rude, I’ve had roaches and bugs crawling through my apartment, and it’s far from the hospital if you’re having to take the metro.