22/4/25
DO NOT BELIEVE THE RECENT REVIEWS
I write this from my 85 degree apartment, 3 days till I leave this place forever and after receiving an email that AC will not be turned on till May 6th. I am beyond thrilled to be leaving.
I believe they are asking newer tenants to leave reviews to try to juice their rating, as those people may not have developed negative feelings yet.
This is the worst place I have ever lived. At times it has felt like psychological torment. Common areas are dirty and smell. The building is full of bugs and... rodents. I spent 2 months not using my kitchen to have pest control come and spray every week, and after two months I had just as many roaches as before.
There are times where the fire alarms have gone off regularly, every few days at all kinds of hours. And since someone died here during a fire just 2 years ago because they did not evacuate in time, you’d be wise to take them seriously and evacuate.
The front desk is great, the concierge team does the best they can despite being understaffed and overworked. I cannot say the same for the leasing office or management, who are rude and unhelpful.
Avoid this place at all costs.
Reseña de Apartments.com
Administrador de la propiedad en Arrive Silver Spring respondió a esta revisión
We appreciate you taking the time to share your feedback User. We strive to provide a positive living experience for all our residents, and we understand that your experience has not met your expectations. We are disappointed to hear about the issues... you've encountered, particularly regarding the temperature in your apartment and the presence of pests.
We are committed to addressing these concerns and will look into the details you have provided. We encourage you to reach out to our team at arrivesilverspring@trinity-pm.com if you have any further concerns you would like to discuss.