Gull Prairie/Gull Run Apartments and Townh...

I've been without air conditioning for a week now. It's July. I called emergency maintenance and they said they were going to send someone out. But they never did. I called them again and their mailbox was full. So I couldn't leave a message. I called the main office and press 3 for maintenance. So I left a message. I've gotten no one. Apparently no one cares. It's 80 degrees in my apt and I have a cat. We have been miserable all week.

This property isn't bad, but they will screw you on the contract if they can. You can't just let your lease run out, they'll just auto-renew it and charge you even more, whether you're using the apartment or not. You need to give them 60-day notice before your lease even runs out, and it doesn't matter if you only found out about your new job 20 days ago, they will force you to pay it.

Which is stated in the lease, and is all very legal, but just be careful if you're planning to leave.

I have lived here for about 2 months. I live in a smoke free building. Silly me I thought that meant smoke free but apparently it doesn’t actually mean that. My apartment smells like weed every day to the point where I have to leave. I watch as people stand outside the building smoking even though there are signs everywhere that say no smoking. Management appears to do nothing about smoking in a non smoking building. I have called multiple times about the weed smell and have heard nothing back.... If you want to live somewhere and feel like they care about you do not chose to live here. Go somewhere else I wish I did. Lee mas

Unfortunately, communication creates trustworthiness, and this place doesn’t have communication.

Petlovers, BEWARE! KEEP LOOKING!
I HOPE I can change this rating and resolve this situation, I really do.
I did enjoy living here! I felt like the rent was fair/competitive for the location and space of the unit. Heat was included as well as water which were pluses. Location is convenient too.
Walls are thin so you will hear your upstairs neighbors most definitely, and waiting on maintenance really is a gamble, it can take a few months or a few days for something to get fixed. The apartment... itself has outdated carpeting and flooring and cabinetry as well but that's a minor inconvenience.
As a very recent ex-tenant, I am dealing with a completely absurd carpeting bill. My cat did damage the carpet by scratching it up in 2 small areas (and I do mean small, let's say 1 square foot MAXIMUM) in the apartment. Now, if the carpet was plush and brand new when I moved in, I would understand the $615 bill I received. However, the carpet was old, worn in certain areas, and outdated (I documented the prior wear and stains upon move in in my checklist) and I know that I am being taken advantage of with my $500 security deposit being taken plus an ADDITIONAL $140 billed to me. For 2 small areas! Unbelievable. I would love to see what they actually do with $614 for that small 1 bed apartment.
Also, I read through previous tenant reviews, and it looks like no matter if you have pets or not, and no matter if your apartment is in perfect condition or not upon move out, you will NOT see your security deposit. So, kiss it goodbye if you plan to lease with Gull Run Apartments. Lee mas