20/6/25
Does not communicate properly - gives misinformation if they do not know the answer
Just got approved for a 2 bedroom. When I was setting up a time to pay the security deposit. I asked if my ferrets would be considered cats and if that will increase my monthly rent.
I had already been told ferrets were allowed by multiple parties and after I submitted the application- paid a 75 dollar fee and got an approved application with both my ferrets listed - I was told they are not allowed and my approval would be rescinded.
I asked multiple times, via call and email. It was difficult... to get a hold of anyone and all they could say was “sorry.” If this is how the application process works, I can’t imagine actual tenants trying to get maintenance or general answers.
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