Hamptons of Cloverlane Apartments

I had an amazing experience when looking for apartments. I came in unsure of what I was looking for. The people in the office were extremely nice. Especially the leasing lady that I dealt with I think her name was Kelly. She was so sweet and kind. I had so many questions and she did amazing with answering them. Thought the whole process she helped us like she has know us her whole life. They need more people like her in this world! Would 100% recommend her to anyone! She is an amazing asset to... this office! Lee mas

To preface, it’s a high cost of living area and this location is one of the more affordable. It’s so far been a very mixed bag. It took over three weeks for them to piece-meal their way through our application. Randomly each day being asked for information not previously asked for or information already given in the application. Upon receiving our move in letter I was alerted it was incorrect only because I called to confirm as we lived out of town. Differences were to be resolved on our end.... The dog wash and pool were not opened due to a renovation and an issue with inspections. None of this was disclosed before move-in. Upon move-in there were holes in the screen door which did not fit and multiple outlets did not work. There has been no resolution within several weeks. Water hookups were done incorrectly with hot and cold hoses being backwards on half of the sources, one of which is the tub that they wouldn’t have done anyway. The dog yard is nice, the gym is fine, and the pickleball court is a nice plus. The location is great for reaching anywhere you need to go. Management is unresponsive to issues. It is fine, but nothing beyond that. Lee mas

I’ve been living at the Hamptons of Cloverlane almost 3 yrs. overall experience has been great! Staff are courteous, parking is decent, safe, quiet and convenient location, and maintenance is good (especially Leo from the Pines our sister property and Michelle the new manager) they’ve been awesome! Would definitely recommend!

No heat, no AC, and extremely poor management.
We had problems with this place before we even moved in. Our move in date kept getting pushed back due to renovations. We kept getting told "1 more week" until a month went by and we had to contact management to get a straight answer. Then we move in, and 1 bathroom doesn't have a vanity attached yet. Had to wait another month for that. Then 1 bedroom doesn't have functioning AC. After multiple requests, and claims that "they had fixed the problem",... I had my Dad call the manager and they then put a plug in AC unit in to fix it. Now it's winter and the vents still don't work so 1 bedroom gets NO HEAT. It is FREEZING bc it's Michigan. Also put in multiple requests, still not fixed and every time I call the manager she's either not there or has "left early". Oh and nothing stays plugged in to most of the outlets.
Save your money and live somewhere else. Lee mas

STAY AWAY!! Even if they give you a tour of the 'model unit', do not fall for it. The actual units look nothing like the model unit. We were told we would be getting a newly renovated apartment with new hardwood floors, new appliances, and new carpet in the bedrooms. The day we moved in (in May), we discovered our apartment was renovated about 10 years ago, with cabinets covered in major wear and water damage, outdated/warped/paint stained floors in the kitchen, stained carpet in every room... except for the kitchen, and outdated appliances (minus the microwave, since one wasn't even provided). Plus, every single door in the apartment sticks shut with built-up layers of paint. We were also surprised that we needed to buy our own light fixtures for every single room except for the kitchen and bathrooms. The air conditioning is old and so incredibly loud that we can't have it on at night because it keeps us awake. I wish I could post pictures on here since I took so many to document everything on move-in day.

Management is just as bad. It's impossible to get into contact with them. I've followed up on all of my emails several times but have not received a response since move-in day. The leasing team seems super down-to-Earth and outgoing when you are scoping out the place, but once you move in, they magically disappear.

Do not believe the higher rated reviews on this site. One of them is obviously the leasing office. I mean seriously, what kind of tenant lists the exact hours of maintenance? Not a real one... Lee mas