Alcove Troy LLC Apartamentos

My experience was actually ok for the most part during my year living there. But after I moved out on June 30th, they refuse to give me my security deposit back and I’ll need to go through the stress of having my lawyer file a claim with the court. RIDICULOUS!!!
P.S: there were no damages and I didn’t owe any rent. So be careful, people!!

The apartment complex is quite nice. The staff is helpful. The leasing office is now open, and residents can use the lounge and fitness center. The laundry room is also open, but it has only two washers and two dryers. One thing to note: utility bills can be high in the winter. For my utility bill in February and March 2025, I paid over $300 for utilities (electricity, water, sewer, etc.). I also discovered that all units in the same building share a single utility meter.

I moved in here in October '23 and moved out in June '24. My move in process was messy as they were in the midst of changing management. Since I have been here, management has changed more than once leading to a plethora of empty promises. The amenities were constantly in poor condition, the apartment A/C was constantly breaking, the pool was never open the entire time I was there and the laundry room is still under construction and unavailable with no solution in sight. The team is poor at... communication and very unorganized. I spoke with William the property manager to resolve some of the issues I have had but I have heard nothing from anyone. Very disappointing management. If you are unsure whether to get a lease here, find somewhere else. Do not trust this place with your money. Lee mas