MAA Denton Pointe Apartamentos

I personally have rented and lived in 7+ different apartment complexes this was by far the worst experience ever. For so many reasons.

You will not be disappointed with anything at this place. The staff is wonderful, the amenities are amazing, they are extremely pet friendly and they do a lot for and with their residents. This is by far the best complex I have ever lived in. My husband was recently promoted and we are moving to IL, we looked for a MAA apartment there and we were sad to see there wasn’t one. We are sad to leave this amazing place. It really was home. We love you guys!!!!! We WILL miss you all!

Everything was fine until my boyfriend and I got a puppy. We moved in, in July and got our puppy in August. We have been blamed countless of times for him urinating in the hallway and elevator, even though he hasn't. We live on the fourth floor and sprint down the stairs to take him out. According to the management, there have been several "eye witnesses" that have seen our dog urinate in the elevator which again, is not true or possible because we take the stairs. This has been happening since... October and we have gotten several lease violation papers. Yesterday, as my boyfriend and I were literally just getting home from my surgery, we got a 10 day notice. They have yet to show us any proof, even though Quinton has said that he has video proof. He will not show us any pictures, videos, or even tell us the days and times of when these things happened . There are many dogs that live in building and I know our dog is not the one that has been urinating in the elevator, but according to Quinton, he is. I will not be able to put any weight or pressure on my foot for 8 weeks as I've just had reconstructive surgery on it and now we have to scramble to pack up and find a place in 9 days. Living here has been hell. Also, even though they're making us leave, we still have to pay an early-termination fee AND any additional cleaning costs. They're a joke. Lee mas

After living here 1.5 years, I’d say it’s the worst place I’ve lived. It’s worse than the college apartments I had because the price is very high and quality has disappeared in the last 18 months. I would say fire the property “managers” but they’ve turned over already while I’ve been here. I cannot recommend this apartment based on anything. I guess if you want to spend a luxury amount of money and still have to manage a property yourself, then I could recommend it. Otherwise, hard pass.

My fiancé and I moved into the Denton a little over a year ago and were allowed to waive many fees when moving in because I was a teacher and they said they had a preferred employment special. Fast forward to our last 6 months there where the complex began construction on our building that was less than 10 years old and every day could be met with construction traffic, closure of exits, and email after email about when and where you could use your own property. We voiced our concern about being... woken on a Saturday morning at 8 am to drilling and hammering right outside our window and nothing changed. Then came the move-out process. We were first charged a $20 fee for not having renters insurance, which we had documentation for and had to ask for the fee to be removed 3 times before it was completed. After move out, we completed the walk through and told that our charge would be $75, which we agreed to pay. One week later, Quinton called and said the amount would now be $511 due to damage to carpet that wasn’t found the first time through, then changed it to 80% of that amount. After we asked a few questions that needed to be looked into, he reversed and said the full $511 would still be needed. The deposit money we were “waived” is now being charged to us in a completely unprofessional way. Would not recommend the property if you have ANY other option. Lee mas