The Retreat at Tiffany Woods Apartamentos

After being there for four months and having all of our payments paid on time, we had one instance where our rent payment didn't get processed by the bank but we were still able to get rent in the day after it was due. The Retreat took away our option to pay online after that, causing us to pay by cashiers check every rent from there forward. This was extremely inconvenient for us and felt unnecessary for two people who never had anything late prior or after that. Ever heard of second... chances?

On top of that, the apartment is built to look luxurious, but it truly felt like Walmart luxury. For example, the kitchen cabinets were cheap. Whenever you opened two at the same time, they clash, causing dents. The drawer handles would also bump into the draw adjacent to it if the adjacent drawer was not completely closed, causing dents again. Which, by the way, they will charge you for when you move out. Another example, is the walls are horribly insulated. In the winter, I could physically feel the wind draft on the inside of our apartment in our den. I literally felt like I was outside. The carpet was about the same temperature as it was outside on the patio. We had to put blankets around the window and the floor to keep the draft at bay.

Lastly, the move out process felt scammy, which you can see in others comments. On our initial final statement, they included pet damages for carpet replacement (we didn't even have a pet). After emailing about this, they then decided to change it to carpet wear and admitted to mistakenly charging us for another unit's damage. We lived in this apartment for 1 year, with no animals, and made no damage to our carpet. The carpet was 2 years old and had another tenants history with it. We also didn't get to complete our own initial walk-through of the apartment when we first moved in without one of the employees beside us, so they got to decide what was damaged by us and what wasn't before we moved in. They also charge you for scratch damage on laminate floor boards that no one can avoid creating.

To start, it seems like a great place, but you quickly come to the realization that it is not as nice as it seems. There are a lot of hidden things that you don't realize can ruin your experience (kitchen cabinets, the draft, etc). Lee mas

From the moment I stepped foot at The Retreat at Tiffany Woods I knew I had made the right choice in apartments. I am a government contractor and I had a quick turnaround/move time for a new job position. I explained this to Amanda before I move there. When I arrived Amanda had selected a apartment for me taking into consideration in a single mother. She picked a perfect corner apartment located on ground level. When I arrived she had a house warming gift for me.

The apartment itself is... beautiful with a very generous kitchen, beautiful cabinets, granite top counters, and spacious rooms. The community is very pet friendly. Anytime my daughter and myself go to the main office we are always greeted by name. The staff has always always been helpful. The amenities are really great as well. They have a nice gym, nice pool, a tanning bed, dog park, nature trails, and so much more.

The only time I ever had a maintenance issue was for a light bulb that needed replaced. I put in a work order and by the next day the issue was resolved. The staff here is just amazing. I have been living here for 8 months and have yet to find a single thing I don’t like. Between the professionalism of the staff and the amenities and beauty of these apartments I would highly recommend The Retreat at Tiffany Woods. Lee mas

This was a mediocre facility with rental fee of a luxury place. Apartments are build of low quality materials(broken google fiber line, terrace door seal came off after two days,...) and I had a projector installed on top of my master bedroom window so I had to install two layers of curtains to reduce the intensive light inside the room to be able to sleep in my bedroom! The management is so greedy and pushes you to renew the lease or pay lots of extra extra fees and keeps charging unreasonable... hidden fees. I had lived in apartments in big cities and nowhere was like this. not recommended. Lee mas

The staff is like non other. I lived their 4 years in a 904 sq feet apartment and loved every minute. I recently moved due to size of family, I went from an empty nest'er to two college age young adult children moving back home??....
I recommend anyone looking for a place to call home check out The Retreat at Tiffany Woods.

The buildings are poorly designed and cheaply put together. The amenities (a decent clubhouse, 2ft deep pool, and movie theater) are okayish. Parking is a joke - seriously, if you have more than one vehicle just don't even try. Also, you better enjoy walking your garbage bags half a mile because they only have one compactor on the corner of the property. They will up your rent every year, which is insane to me because they started out way too expensive; I guess all your money goes to lawn care... because the apartments aren't getting any improvements. Additionally, they delete negative reviews. Lee mas