22/7/21
No response after two attempts to live here.
I flew to Kansas City from Florida to tour windows lofts august 2020 with very hopeful intentions to move in. When touring, I explained to the leasing agent that I needed to make a decision and sign a lease quickly to secure a place while in town. The leasing agent explained that there were plenty of units available for my desired move in time. I tried calling, and following up via email multiple times for a week with no response. After receiving no response, I chose to move into a different... loft in the crossroads. After living one year in Kansas City, I had heard that windows lofts changed management and were more responsive now (primarily based on online reviews). I went on a second tour in April 2021, with hopes to move into windows, yet again. It was true that there was different management. However, unfortunately it was not any better. Once again I was told I would be updated on available apartments as i expressed i was ready and willing to sign a lease. I was never updated, never received a call back when I tried reaching out, etc. It has been three months with still no response. At this point in time i have once again chosen to live somewhere else. I can’t even imagine what the response time would be as a Resident if I had any issues or needed assistance from management. Truly a disheartening experience
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