Bradford Cary

I was in town last week and had to find an apartment that day. I had an appointment to see these and, after being kept waiting for 30 minutes past my appointment time, I left. No explanation from them about the delay, and they were not busy at all. I was basically ignored. If I am not a priority when I am looking to become a resident, what would it be like if I actually lived there?

Roaches everywhere, garbage everywhere, a/c turned off in hallway, paper thin walls so you can hear neighbor snoring or people walking above you. The indoor pools (there are three) only worked for 1 ½ weeks the entire year I lived at this place. Management always has some excuse of a “missing part” but it doesn’t take that long to fix anything unless you’re doing it on purpose. A/c is only “broken” during summer. Elevator “missing a part”, sorry it’s broken. We can’t fix anything you ever... need fixed in your apartment because we’re “missing a part”. Huh? Isn’t this your job?
The worst part is the roaches and hot garbage smell though. Lee mas

This property has a lot of issues. Mold, ants, horrible maintenance people, pushy lying managers, and more. Don’t rent here.

I’ve lived here two years and have a lot to say. Pool has opened a month late two years in a row. The new management came in late 2022 and got rid of community events, increased rent $100, added a $99 monthly spectrum charge, $30 monthly HOA fee. Currently, the indoor sauna/hot tubs have not worked for 6+ months. They never notify you before starting a project so you could walk into wet paint, bolts & screws all over the floor, or a missing amenity. I’m moving this fall!

I have lived in this apartment since July 1st, 2022 and I feel compelled to leave a review at this point. I will start with the pros.

Pros: (1) The location is amazing. You can literally walk to Publix, the bar at Brixx, First Watch or even H-Mart.
(2) The amenities are great. The hot-tub and sauna typically work from my experience and its amazing to have.

(3) The community is fairly quiet. Additionally, the studios are great for a single person. The layout is pretty awesome.

(4) Nick is... amazing! The staff is generally really nice whenever you do have the chance to speak to them.

Cons:

(1) The pest issue is out of control. I did not have these issues when I first moved until around End of December-Janaury (management switched in Nov 2022.) I have dealt with countless waterbugs and what may have been baby waterbugs. I requested pest control several times and it still a problem. I strongly believe I have an infestation. I have yet to hear back from management when I emailed them about my infestation issue.
(2) You do pay to live here; therefore, I do expect to the security doors to work. For several months, our side doors did not automatically close behind us and a lot of times, the doors were left wide open. Allowing anyone to come in if they wanted to.

(3) My car got broken into while it was in the key-accessed garage, that you must pay for. The garage door was seriously faulty. Anyone could fit through it and walk-in. After a back and forth about revoking my garage access, management eventually got back to me about cancellation but I wish they treated it with more urgency and care. Additionally, I did not see a single email go out warning other tenants.

(4) I have seen tenants leave food and garbage in the hallways. Some one dropped blue cheese on the ground and it sat there for 1-2 weeks....This kind of behavior has been frequent.

(5) Communication just needs to be better. I have received several calls about my lease renewal but none about pest issues. They are nice people but that doesn't erase the communication problem.

Take what you will from this review. I am saddened by the cons because again, the location and layout is great that I wouldn't mind living here again but I can't over look some things.
I always try to solve my problems with management before leaving a review but, somethings just can't be left unsaid. Lee mas