Gramercy Square at Ayrsley

The recent change in management has been a great refresh for our property! Many improvements have been implemented or are underway - we are so excited to see how RAM will continue to enrich the Gramercy Square community!

I have recently renewed my lease and this apartment complex thinking the next year might be pretty good, but it’s starting out horrible. My first year of staying here I’ve rarely to never called Maintenance for any issue now that I have renewed my lease. I am running into major problems, such as my shower, not being correctly functional and also master bedroom blinds, not being correctly functional either. For the first two days, Maintenance tried to fix my shower after those two days he let me... know he will not be able to fix it and he will have to get a plumber in here, three business days have passed, five days in all. I haven’t received any communication whatsoever from the leasing office or from the maintenance team even though before he left, he said he would keep in touch mind you there are plenty of same-day plumbers. So I personally went up to the office to see what was going on and let them know that I felt neglected because not even the easiest issue has been fixed yet. I am forced to continue paying full price for a bathroom. I cannot 100% use.
At the propping them because I know the team 100% forgot about me. I am told another member of the Maintenance team has to come look at it before they actually call the plumbers.

The points I do not like are:
-NonCommunication
-Broken promises
Lee mas

The buildings look nice on the outside and rundown in the inside. This complex has bad communication as well. The property is left disgusting from the trash drippings, over filled dumpsters, which leads to serious horrible odors.

The neighborhood is decently quiet but the buildings and units aren’t up to date. The wall insulation is hallow so it’s easy to hear neighbors. The appliances are also old, you can tell the units are built on the cheaper side. The grills desperately need to be replaced, they barely work. For the price I wouldn’t necessarily suggest this place.

The insulation isn’t great you can hear everything your neighbors do, complaints are ignored, dog poop everywhere, the appliances are old, people smoke weed in the building, the people in the community you can tell are carrying behavior from when they were in a rough area.