23/7/25
Verified Renter
The personnel is nice. My issue was that I had to switch apartments the day of move-in and some things need repair or replacement. Staff is willing to resolve the issues, its just taking longer than I thought, expecting them to be done upon move-in or quickly thereafter. Property is quiet and well kept and best of all... no bugs, other than spiders and the occasional gnat. Pool is nice, but there are no restrooms so plan accordingly.
Reseña de Apartments.com
Administrador de la propiedad en The Lodge at Mallard Creek Apartments respondió a esta revisión
Thank you for taking the time to share your experience at The Lodge at Mallard Creek Apartments, Sherri!We appreciate you acknowledging the team's friendliness and that the property is generally quiet and well-kept. We also understand your... frustration regarding the apartment switch and the time it's taking to complete the necessary repairs and replacements. We strive to have everything in order for our new residents, and we regret falling short of your expectations in this case.We also appreciate the feedback regarding the pool and restroom facilities. Your comments are helpful as we continuously look for ways to improve the living experience for our residents.