The Mint 425 Apartamentos

Great maintenance and cleaning of common areas. Opportunity to improve offerings at the lobby. Add back tea, some other treats/snacks with coffee

I love that the apartment building is always getting upgraded and renovated. The maintenance staff goes above and beyond to help with any apartment issues.

Super easy experience so far moving in, and it was honestly the best option for me in downtown charlotte. And for the price I’m able to get it at it makes a lot of sense

Subject: Concern Regarding Phone Call Received on Aug 11, 2025 from The Mint 425.

Dear Greystar,

This morning, I sent an email requesting a face-to-face meeting with Richard, the property manager at The Mint 425, to discuss my final account statement. Instead of a meeting, I received a phone call from Richard, during which he had Chianne on speaker phone.

During the call, I attempted to express my concerns, but I quickly felt that the tone and comments directed toward me were unprofessional... and inappropriate. I was particularly offended by the claim that I had never requested a move-out walk-through, which is not accurate. The conversation became confrontational, and I felt personally attacked by both Richard and Chianne.

Due to the nature of the call and the way I was spoken to, I made it clear that I found the conversation inappropriate and unprofessional, and I chose to end the call.

I am now requesting a call from Greystar upper Management for The Mint 425 to resolve the matter respectfully and professionally. Please let me know a suitable time to speak.

Sincerely,
Yolanda Mincey Lee mas

Best Staff and maintenance team around. We have lived in this community for 7 years and have enjoyed being residents