Heights at Meridian

This is without a doubt the best apartment management team ever. I want to thank Amy for her diligent attention to the residents needs and fair judgements, and Josh for his friendly and kind demeanor, as well as his fantastic treatment do the residents. My wife and I have called the Heights at Meridian home for going on four years, and we can’t think of a better place to call home. Way to go Amy and Josh you guys rock so hard!!

We toured the property with David and loved the design of the apartments and the tranquility of the lake. After moving in, we noticed the lack of management And oversight. I reached out to David regarding an issue and found out he was no longer there. Before moving out, a wall-thru was scheduled with a maintenance man we had come to know as he had come for a maintenance request previously and was friendly with our dog. He stated the apartment looked great and we didn’t need to do anything and... even wrote that on the report. We cleaned thoroughly (we only ended up furnishing and using one of the bedrooms) and left the apartment in amazing condition so when we handed the keys to the manager and she didn’t request to see the apartment we didn’t think anything of it because maintenance said everything looked great. However we never received our security deposit back and found out later after moving out of state that they had billed us $1100 for replacing carpet. We were shocked. Only the 2 bedrooms had carpet, the remaining floors were laminate and I said we only used and furnished one bedroom as we had expected to setup for guests. We had cleaned and left the apartment in great condition, we literally thought they mixed us up with someone else. The managers explanation was the maintenance guy thought the carpet looked good but it needed to be replaced, not cleaned but replaced. Outrageous. I believe they charge pet owners upon move-out to make money. Our dog is 6 yrs old, is very well trained and had never ever soiled the floors since he was 4 month old so this whole ordeal makes no sense (not that they accused of soiling it but I cannot understand how they justify it). I would NOT recommend Meridian. Save your money and look for a more responsible community to live in. Lee mas

Dislike everything about this place. Can't wait to leave.

Staff used to be very responsive and pleasant. Lately they've been abrupt if not outright rude. I've sent 2 emails in the last week and have not received the courtesy of a response to either.

There are live and dead Cockroaches throughout the hallways because tenants leave their garbage out all day long even though it's supposed to be only in the evenings awaiting valet trash.

Large drunken parties at the pool are an issue. Multiple screaming rednecks unchecked even when staff are on duty. The... pool has already been closed this summer for broken glass. Lee mas

My fiancé and I toured this apartment months ago, scouting the Durham area for potential places. We both were amazed by the complex and most importantly David was so nice and sincere. We were for certain once the time came around to move this was the place, David’s niceness really sealed the deal for us both. I called back in today and I was was shocked by the unprofessionalism from the leasing specialist that I spoke with. I really wish David was still part of the staff.