Crabtree Lakeside Apartamentos

My roommate and I were clear and proactive in communicating our housing preferences and budget constraints with management from the very beginning. After submitting our applications and paying the associated fees, we were repeatedly pressured to consider more expensive units; despite consistently stating that we were only interested in units within our range and were willing to take any such unit if it became the last one available.

In the end, we were backed into a corner where the only... remaining units were outside of what we could afford. Despite our efforts to avoid this outcome through clear and timely communication, management disregarded our requests and ultimately placed us in an impossible situation.

When we expressed our concerns, they deflected responsibility and blamed us instead, claiming they were not at fault. The process was marked by poor communication, a lack of transparency, and a complete absence of empathy or accountability.

Ultimately, we lost money simply by considering this complex and putting trust in its management team. I strongly caution others to think twice before renting here. If you're not prepared to be misled, pressured, and financially burned, look elsewhere. Lee mas

***Disclaimer I once had a 5 star review, I will leave that at the bottom for reference. Readers need to advise many 5 star reviews are due to the raffle the complex ran making all reviews eligible for a gift basket.***

Management has changed over a handful of times, each time becoming less and less knowledgeable of apartment management 101. This is a place where they want to continue to move out residents to make way for new higher paying lease residents. Renewing residents should anticipate... a 5% increase annually.

Moving out you receive 0 guidance as to how the process will go and you will need to ask the questions yourself to apartment management. Management will then misinform you and withhold important information which will cost you the resident financially in the long run. When confronting management in person be prepared for them to differ their negligence on to you the resident to correct their mismanagement.

Here are some forewarnings:
- Be accepting of not knowing anything when there is a shooting in the complex parking lot. I was fortune enough to wake up one morning to my car wrapped in police tap after a late evening shooting in the complex.
- Be accepting of your dog finding illegal drugs in complex stairwells.
- Be accepting of the aroma of marijuana and cigarettes within this "smoke-free" community

Suggestion: stay away stay very far away from this mismanaged complex


Original 5 star review March 2021:
"Nice place truly. Dave from maintenance takes great pride in his work and truly stands out from other maintenance workers i have dealt with in prior complexes. Management does a good job brining in fun food trucks, organizing complex events, and is continually trying to improve. Also welcoming to friendly dogs!" Lee mas

Great place to live. The community is clean, employees are friendly, and the location is great. The lake view apt’s also have a great view. Can’t wait for summer to enjoy the pool again.

I have been a resident at Crabtree Lakeside since October 2020 and it has been a great place to live! management is always incredibly friendly and very helpful as well. They have great events and food trucks as well as fast to respond to any maintenance requests. I would recommend living here to anyone looking for a place to live in Raleigh, NC

Since this is a new apartment complex, all of the amenities are great and work wonderfully. We have had not problems with them, and have not had to call maintenance once. The location is nice, walking distance from Crabtree Valley Mall, and a few minutes from North Hills. The pool and clubhouse are nice, and have a secure way to pick up packages. Sadly, the rooms do not come with overhead lights or fans, so be prepared to bring fans. The walls are somewhat thin, as it is for most apartments. My... biggest complaint is that there is no recycling center or pickup at this location. My roommate and I drive to the recycling center every week instead, but the valet trash service is nice. Overall, great apartment for the price! Lee mas