11/9/24
Dishonest
a two parter
1. you don't know what you're paying for. hidden fees everywhere, I mean EVERYWHERE. paying twice for damages, paying for cleaning fees and expecting me to have perfectly spackled and cleaned everything (including black mold?) + more
2. some of these rooms SUCK!! they rent rooms that have a single window facing a corridor, no sun, and a ton of mechanical noise, and, get this, same exact price as rooms that are bigger, have two times the windows, and ten times more sun. oh, they also... charged me nearly $500 to move apartments (within their own complex) and refused to help.
3. a bonus third part, management lowkey sucks. sure they respond fast, but one of the ladies working there is quite rude (think millennial Karen) other two dudes are nice but the disparity is odd. the website also hardly ever works, charging you for everything and nothing and not even telling you what for.
all in all, this whole living experience has been terrible, AVOID at all costs.
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7 personas encontraron esto útil
Administrador de la propiedad en Live On Hillsborough respondió a esta revisión
We appreciate you taking the time to share your feedback. Resident feedback is crucial in helping us focus on areas to improve. Our goal is to provide all our residents with top-notch customer service in a friendly, welcoming community, and we are... disappointed to hear we did not deliver that for you. We understand that you may wish to remain anonymous when providing feedback. However, we would value the opportunity to speak with you about your experience and concerns so we may assist you. Please email us at manager@livehillsboroughapts.com. Thank you!
